Care Coordinator - The Vale of Evesham PCN

Integrated Care System; Evesham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community healthcare provider is seeking a compassionate Care Coordinator in Evesham to develop personalized care plans and coordinate with local services. This role includes helping patients manage their healthcare and ensuring they have access to necessary support. Ideal candidates will have a background in health and social care, along with strong communication skills and the ability to build trust with patients.

Qualifications

• Good general standard of education.
• Health and social care qualification.
• Training around care planning and coordination.

Responsibilities

• Develop personalized care plans with patients and professionals.
• Help patients manage appointments and understand care options.
• Act as main contact for patients and their families.

Skills

Good communication and interpersonal skills

Ability to build trust

Excellent organisational skills

Person-centred approaches

Use of IT systems

Education

Health and social care qualification

Good general standard of education

Tools

EMIS

Microsoft Office

Job description

Care Coordinator - The Vale of Evesham PCN

Abbey Medical Practice, part of the Vale of Evesham PrimaryCare Network (PCN), is looking for a dedicated and compassionate CareCoordinator to join our team. We are committed to providing coordinated andperson-centred care, especially for patients with complex needs and those incare homes.

Main duties of the job

• Develop personalised care plans in collaboration with patients, carers, and healthcare professionals.
• Help patients manage appointments, access services, and understand their care options.
• Coordinate with local health and social care providers to deliver comprehensive support.
• Identify patients who would benefit from additional services, such as Social Prescribers or Lifestyle Advisors.
• Maintain accurate and up-to-date records of care packages and follow up on referrals.

About us

Vertis / SW Healthcare is a fast-growing providerof community-based healthcare services to NHS patients within South Worcestershire.The organisation utilises the excellent clinical expertise that already resideswithin the local NHS environment and harnesses it with efficient administrationpathways to provide patients with more convenient and accessible services. Wehope that by doing this we will not only deliver pathway improvements topatients but also go some way to relieving the growing volume pressures thatare being experienced within local hospitals and GP practices.

Job responsibilities

As a Care Coordinator, you will play a key role insupporting patients and their carers, ensuring they have access to the rightservices and care. Youll work closely with GPs, care home staff, and communityservices to ensure seamless and integrated care. You will act as the main pointof contact for patients and their families, helping them to manage care plansand promoting their overall health and well-being.Please read the Job Description for a better understanding of the role and requirements.

Person Specification

Qualifications

• Good general standard of education
• Health and social care qualification
• Training around care planning and co-ordination
• Training around residential care

Skills and Knowledge

• Good communication and interpersonal skills
• Ability to build trust and offer a holistic, solutions focused approach to individual issues
• Able to network and build effective working relationships
• Strong influencing skills and the confidence to constructively challenge to effect change
• Able to work on own initiative and manage own time
• Excellent organisational skills and an ability to prioritise workload
• Maintaining boundaries and ensuring clarity and understanding of the role
• Person-centred approaches
• Health care systems and processes
• Local primary care health services and support, both statutory and third sector
• Safeguarding, confidentiality and GDPR
• Issues affecting the lives of adults facing disadvantage
• Issues relating to empowerment and disempowerment
• Equal opportunities and diversity
• Ability to self-manage and be creative in your approach to problem solving
• Use of IT systems including EMIS, Care Notes, Microsoft office, email and database systems, external and internal, although further training will be available

Experience

• Working with people to empower them to become more confident and develop coping skills
• Working with people who have complex health and care needs to improve their wellbeing
• Experience of working dynamically and creatively, solving problems and prioritising work
• Maintaining accurate, up-to-date records of activities and interventions
• Experience working in a health and/or social care setting
• Experience of working in a multi-disciplinary team
• Working with people with dementia, Alzheimers or other conditions that affect their ability to communicate, and their carers and advocates
• Experience of advocating for vulnerable adults and/or people with complex needs
• Experience of Mental Capacity Issues
• Awareness of issues relating to Advance Care Planning and the ReSPECT process
• Experience in facilitating or leading change in organisations, systems or ways of working
• Monitoring and evaluating services and approaches

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.