Care Coordinator - Team Up

Derbyshire Community Health Services NHSFT; Ilkeston; On-site; GBP 25,000 - 32,000; Full time

Job summary

A community health organization in Ilkeston is seeking a motivated Care Coordinator to support the Frailty Service for housebound patients and Care Home residents. The role involves communication with healthcare professionals and providing holistic support to patients. To qualify, candidates should have excellent communication skills and relevant educational qualifications. This position is essential for managing care effectively and promoting independence among service users while working in collaboration with multiple care sectors.

Qualifications

• Demonstrated understanding of working with confidential information.
• Experience coordinating patient care and working with healthcare professionals.
• Knowledge of Social Services and Voluntary Sector.

Responsibilities

• Serve as the point of contact for care homes staff and patients.
• Liaise with health care professionals to coordinate care.
• Assist patients in accessing additional support services.

Skills

Excellent communication skills

Proficient in Microsoft Office

Excellent time management

Organizational skills

Ability to travel to locations

Education

ECDL or equivalent

NVQ level 3 in Business or equivalent

Long Term Conditions training

Tools

System One

Job description

Care Coordinator - Team Up

The closing date is 31 December 2025

We have a fantastic opportunity for a highly-motivated and enthusiastic Care Co-ordinator to join Team Up within Erewash.

The care co-ordinator will be part of Team Up supporting the Frailty Service who are responsible for managing care of housebound patients and Care Home Residents. The care co-ordinator is a pivotal role to the Service and will be the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.

The role will also include working closely with the aligned GP Surgeries and Care Homes within Erewash.

The successful applicants will have excellent communication skills, be able to work independently and be confident using IT systems.

Main duties of the job

Key aspects of the role will involve:

• Be point of contact for care homes staff and patients/relatives.
• Liaising with health care professionals, including GP, Advanced Specialist Practitioner/Community Specialist Practitioner, District Nurse, Therapies and other members of the health care team.
• Referring patients to the voluntary sector as well as the health sector for additional support in and around their home and making telephone contact with patients; acting as liaison between the patient, health professionals and the social sector.
• The Care Co-ordinator will have a holistic approach towards supporting patients within the community, helping them live well at home, working alongside an aligned GP surgery.
• The Care Co-ordinator will contribute to tackling health inequalities in health and social care particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership working is integral to this post.

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Job responsibilities

Please review the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Qualifications and Education

• ECDL or equivalent
• NVQ level 3 in Business or equivalent
• Long Term Conditions training

Experience and Knowledge

• Able to demonstrate a clear understanding of working with confidential information
• Experience of working with healthcare professionals.
• Experience or knowledge of Social Services and Voluntary Sector
• Able to demonstrate a clear knowledge of working with key stakeholders
• Experience of co-ordinating patient care
• Previous experience in a primary care setting/working in a GP practice

Skills and Attributes

• Highly proficient in the use of Microsoft Office, databases, internet and Outlook/emails
• Excellent time management, prioritisation and managing own workload skills
• Excellent organisational and administration skills
• Experience in managing meetings
• Ability to be able to travel to GP Surgeries and DCHS Sites
• Experience of working with System One

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Derbyshire Community Health Services NHSFT