Care Coordinator | Sussex Community NHS Foundation Trust

Sussex Community NHS Foundation Trust; Brighton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in the UK is seeking a Care Coordinator to support a multidisciplinary team in delivering community-based care. This role is vital for coordinating care, managing referrals, and ensuring effective communication between service users and the team. The ideal candidate will have strong organizational skills and be proactive in addressing concerns. Flexible working options and excellent training opportunities are offered.

Benefits

Flexible working options

Excellent training and development opportunities

Cost-effective workplace nurseries

Qualifications

• Must have excellent organizational skills and be proactive.
• Ability to coordinate between various stakeholders effectively.
• Experience in administrative roles within healthcare preferred.

Responsibilities

• Provide coordination and administrative support to the MDT.
• Act as the point of contact for service users and families.
• Process referrals and monitor patient pathway progress.

Skills

Organizational skills

Proactive communication

Administrative support

Job description

Do you want to be part of a dynamic and evolving service? Join us at this exciting time in our new and evolving Home First Teams and make a difference every day!

Our multidisciplinary teams work flexibly to provide a 7-day service, 365 days a year, between 8am and 8pm. Patients discharged from hospital into Home First receive step-down intermediate care, involving community-based assessments and interventions provided in their own home to support recovery and monitor health post-discharge to prevent re-admission. Home First also provides acute reablement for up to 10 days, supporting individuals to achieve functional goals and work towards independence in daily activities.

We are looking for a Care Coordinator to join us. If you’re organized, proactive, and seeking a dynamic role in a team delivering cutting-edge, excellent community care, we’d love to hear from you!

Note: Due to recent UK immigration and visa rule changes, this role is unlikely to qualify for Skilled Worker visa sponsorship. Applicants without the right to work in the UK may not be considered. Candidates requiring sponsorship should review eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship.

The role focuses on providing prompt and efficient coordination and administrative support to a multidisciplinary team (MDT).

You will be the point of contact for service users, families, and carers regarding their crisis and short-term care support. This includes inquiries about visits, providing updates, and listening to concerns.

A key duty involves processing and administering referrals using established criteria, seeking advice from team members as needed. You will signpost referrals to MDT members and other services, monitor and report on progress within the patient pathway, and escalate issues or delays to the Operational Team Lead for appropriate action.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping manage health, prevent hospital admissions, and reduce hospital stays.

Our vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualized hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active networks including EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, especially from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Further information is available in the attached job description and person specification.

If you wish to discuss this role or learn more, contact our Operational Team Leads, Tatiana Nestorowicz at [e-mail] or Laura Mack at [e-mail].

This advert closes on Sunday, 3 August 2025.