Care Coordinator- Shoreham, Petts Wood & Longfield

TN United Kingdom; Shoreham-by-Sea; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Care Coordinator to enhance client care services across Shoreham and surrounding areas. This pivotal role requires scheduling expertise and strong communication skills to build relationships with clients and care professionals. You will develop effective schedules, manage client information, and ensure compliance with company policies. If you are passionate about care and thrive in a dynamic environment, this opportunity is perfect for you. Join a team that values diversity and commitment to quality service delivery.

Qualifications

• Experience in scheduling within home care or logistics.
• Proficient in IT systems including Microsoft Office and Google Suite.

Responsibilities

• Develop effective schedules considering travel and training.
• Match Care Professionals to clients and facilitate introductions.
• Manage client and Care Professional information in the electronic system.

Skills

Scheduling

Communication Skills

Organizational Skills

IT Proficiency

Interpersonal Skills

Tools

Microsoft Office

Google Suite

CRM Software

Job description

Care Coordinator - Shoreham, Petts Wood & Longfield, Shoreham-by-Sea

This role involves scheduling and coordinating care services for clients, building relationships with clients and care professionals, and ensuring efficient service delivery.

Responsibilities:

• Develop effective schedules considering travel, holidays, training, and cancellations.
• Respond to schedule changes and liaise with team members.
• Match Care Professionals to clients and facilitate introductions.
• Maintain consistency in care schedules and foster positive relationships.
• Collaborate with recruitment and care teams to meet staffing needs.
• Manage client and Care Professional information in the electronic system.
• Conduct care consultations, risk assessments, and develop care plans.
• Perform quality assurance visits and participate in on-call duties.
• Ensure compliance with company policies on equality and diversity.
• Willingness to carry out emergency care calls and drive as needed.

Qualifications:

• Experience in scheduling within home care or logistics.
• Proficiency with IT systems, including Microsoft Office, Google Suite, and CRM software.
• Resilient, positive, with excellent communication skills.
• Organized, detail-oriented, and able to work under pressure.
• Team player with strong interpersonal skills.
• Ability to multi-task and work independently to meet deadlines.

Additional Information:

We value passionate individuals committed to care and diversity. This role requires a full driving license and involves DBS clearance. We encourage applications from all community sections to reflect our diverse neighborhoods.