Care Coordinator(Safeguarding Coordinator) - Hull Division

NHS; Kingston upon Hull; On-site; GBP 24,000; Full time

Job description

Care Coordinator (Safeguarding Coordinator) - Hull Division

Modality Partnership Hull Division has a full-time vacancy for a Care Coordinator (Safeguarding Coordinator). The postholder will be a high performing employee who will work as part of a multi-disciplinary team working at New Hall Surgery. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. Salary for this role is £23,874.88 per annum WTE.

This job is suitable for individuals who have a passion for working in health care, making a real difference providing seamless patient care, and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.

As an employee with us you can benefit from:

1. Enrolment to the NHS pension scheme
2. Annual leave minimum 27 days, plus 8 days bank holiday pro rata
3. Employee discounts and benefits scheme
4. Employee assistance programme (EAP)
5. Education and career pathways
6. Enhanced Family friendly policies
7. Wellbeing support and initiative

If you are interested in learning more, please read on.

Main duties of the job

The role as a care coordinator proactively contacts patients to arrange and facilitate their care. Care coordinators provide extra time, capacity and expertise to support patients who might be vulnerable, have complex needs, or who would otherwise benefit from increased continuity of care. You will ensure that their care is seamless, and that everyone involved is working together.

The role is not a regular 9am-5pm job; the job requires innovation, flexibility and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.

About us

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on personnel management / project management. This is a role that will equip you with a portfolio of nursing in primary care with career advancing opportunities.

Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you are able to work sensitively with patients, their families and carers, are able to work as part of a healthcare team to seek feedback, continually improve the service and contribute to business planning.

If you feel this is the ideal opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.

Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

• Skilled in use of person-centred measurement & outcomes delivery.
• Able to collate and disseminate voluminous and sometimes complex information.
• Able to assess and work within an individuals level of health literacy and support them to increase their understanding.
• Proven record of excellent written and verbal communication skills.
• Excellent motivational and influencing skills.
• Excellent interpersonal skills.
• Able to deal with service users sensitively.
• Able to work as part of a team.
• Able to prioritise and manage own workload.
• Strong analytical and judgement skills.
• Ability to analyse and interpret information and present results in a clear and concise manner Excellent organisational and administration skills.
• Able to use asset-based approaches when working with individuals and families.
• Able to use patient activation tools to measure knowledge, skills, and confidence in managing their own health and wellbeing.

Experience

• Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
• Experience of working in a multi-disciplinary setting where influence and negotiation is required.
• Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes.
• Experience providing advice/signposting to users.
• Experience of undertaking quality improvement activity.
• Experience of using technology and digital tools to support health and wellbeing.
• Experience of coproduction with patients or service-users.

Knowledge

• Level 2 qualification in Maths and English.
• Understanding of health and social care processes.
• Knowledge and familiarity with medical terminology.
• Understanding of social determinants of health and how these can be addressed with patients.
• High levels of health literacy.
• Excellent knowledge of Microsoft Office.
• Educated to level 3 in a relevant topic, or working towards.
• Knowledge of a range of technology and digital tools that can be used support health and wellbeing.
• Understanding of current issues facing the NHS.
• Sound understanding of disease prevention primary, secondary and tertiary and how patients can build prevention into their lifestyle.
• Awareness of local services and resources for individuals, carers and families.

Personal Qualities

• Professional approach to work.
• Good telephone manner.
• Strong team player.
• Smart appearance.
• Exercises tact and discretion at all times.
• Demonstrates initiative to handle any unforeseen events during a shift.
• Demonstrates flexibility towards new working practices and towards working hours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.