Care Coordinator - HomeFirst (Band 5) - Home First Care Coordinator - Wirral Community Health a[...]

Wirral Community Health and Care NHS Foundation Trust; Liverpool City Region; On-site; GBP 29,000 - 37,000; Full time

Job summary

A leading community health provider is seeking a Home First Care Coordinator to oversee health interventions in patient homes. The role involves coordinating care teams, ensuring timely discharges, and requires strong NHS experience. This full-time role offers competitive NHS pay and the opportunity to work with a dedicated multi-disciplinary team.

Benefits

Flexible working hours

Professional development opportunities

Supportive work environment

Qualifications

• Significant NHS experience, preferably in community setting.
• A good understanding of risk management and rostering.
• 3 years of proven experience in Health or Social care.

Responsibilities

• Coordinate health care assistants delivering home care interventions.
• Liaise with discharge hub for timely and safe discharges.
• Manage team meetings, supervisions, and HR processes.

Skills

Communication skills

Time management

Risk management

Team leadership

Multi-agency working

Education

NVQ Level 3 in care management or equivalent

ECDL or equivalent ICT qualification

Tools

SystmOne

Job description

We advertise our job vacancies via Trac, an online recruitment system. Take your next career step and jump at a new opportunity - join Team WCHC today!Don't miss our Staff Benefits page to find out more about the many benefits of joining our Trust and what it's like to be part of Team WCHC.

Main area Home First Care Coordinator Grade Band 5 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Covering various shift patterns between 0800 to 2200, 7 days per week) Job ref 844-7265248

Site St Catherine's Health Centre Town Birkenhead Salary £29,970 - £36,483 Per annum Salary period Yearly Closing 06/07/2025 23:59

Wirral Community Health & Care NHS Foundation Trust's common purpose:

We will support you and your community to live well.

Our values:

Compassion
Supportive and caring, listeningto others.

Open
Communicating openly, honestly and sharing ideas.

Trust
Trusted to deliver, feeling valued and safe.

Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.

WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.

Job overview

An opportunity has arisen to join our Home First approach Team, based with the Community Integrated Response Team. This is a system level collaboration between WUTH, WCHC, Wirral Borough Council designed to support timely discharges and complete therapy assessment and intervention in patients own homes.

Main duties of the job

We are looking for an enthusiastic and forward thinking care coordinator to join our busy, pro-active, integrated services based within St Catherine's Health Centre, Birkenhead.

The role will involve the coordination of health care assistants who will be delivering reablement and domiciliary care interventions in the patients home environment. You will liaise with the discharge hub at WUTH to facilitate timely and safe discharge, working with the multidisciplinary team to ensure best possible outcomes are achieved for patients, their carers and families.

You need to have significant NHS experience, preferably within a community setting, have a good understanding of risk management, rostering and scheduling care. Excellent communication skills and an ability to prioritise discharges of complex patients are essential. You will need good time management skills.

You will manage a team facilitating team meetings, supervisions and all HR processes. There will be the opportunity for supervision and to attend in-service training and professional development.

Working for our organisation

Appointment to the post will be subject to successful interview, references, DBS clearance and Occupational Health checks.

The service will operate with extended hours 7 days per week providing cover 8am-10pm. You will be expected to work to cover service demands across the extended hours and weekends on a roster basis.

Detailed job description and main responsibilities

Please see the job description and personal specification for application requirements. Applicants are requested to provide the required information outlined in these documents in their application to demonstrate their suitability for the post.

Person specification

Qualifications and professional training

• NVQ Level 3 in care management or equivalent health and social care discipline.
• Evidence of Continuing Professional Development (CPD).
• ECDL or equivalent ICT qualification.

Experience and knowledge

• Broad practical and theoretical understanding of a particular service area generally based on a combination of formal academic study and/or substantial relevant practical management experience.
• 3 years Proven experience of working in a Health or Social care environment role
• Evidence of understanding / complexity of issues locally and nationally pertaining to management of adult with complex health conditions.
• Experience of working independently, unsupervised providing high quality care.
• Evidence of working in multi-disciplinary services.
• Knowledge of clinical governance agenda,
• Demonstrate substantive knowledge and skills gained working within a Health & Social Care setting.
• Demonstrate excellent interpersonal skills and communication skills and the ability to interact and engage with key partners across health and social care and associated businesses.
• Demonstrate operational experience of managing complex workloads and organisational situations.
• Demonstrate experience of successful multi-agency working and evidence and outcome based approach.
• Demonstrate experience and oversight of care coordination and processes.
• Knowledge of acute and community NHS care pathways
• Knowledge and experience of maintaining robust data capture systems and processes and monitoring in relation to Key Performance Indicators.
• Understanding of the challenges confronting health and social care economies and the reality of changing demography and fewer resources to respond to growing population needs.
• Understanding of the needs of older people / adults with disabilities/long term conditions/ health problems particularly in relation to promoting their independence.
• Basic knowledge of long term conditions and the complexities involved, both social and medical and the understanding of when specialist medical intervention is needed.
• Knowledge of complex discharge planning
• Knowledge of equality and diversity and how it affects staff and people who use services.
• Ability to operate and lead in a within the clinical governance framework
• Experience of working in operational and care management services.
• Experience of working in a multicultural environment.

Skills and attributes

• Ability to work on own initiative plan, prioritise and organise own workload and time.
• Ability to analyse and interpret data working with the team to produce required reports.
• Ability to recognise and address differing priorities confronting multi-disciplinary working.
• Ability to work to tight deadlines and manage multiple demands
• Ability to work with other professionals/service users/carers/families and promote partnership working.
• Previous experience of SystmOne
• Ability to contribute to service development
• Ability to work under pressure and respond quickly to unpredictable caseloads
• Effective self-organisational and prioritisation skills.
• An ability to work effectively with stakeholders.
• Ability to negotiate and influence across organisational boundaries to deliver person centred care.
• Business planning and administrative skills.
• Expected to work flexibly and be able to work an extended day and/or over a seven day period, 52 weeks of the year if required by the service.
• Able to travel around the Wirral using private or public transport.
• Proactively seeks opportunities for service improvement and solution finding.

By applying for this post you are agreeing to Wirral Community Health and Care NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Record system.

For further information explaining how we use your information in line with GDPR please see our ‘Guidance for applicants’ document under the section 'Additional documentation'.

We are a Disability Confident and Mindful Employer.WCHC is committed to recruiting and supporting a diverse workforce and we welcome applications from all sections of the community, regardless of disability, age, sex, race, religion, sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status. We are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and are keen to support reasonable adjustments to support our new and existing staff.

We are proud to support our Armed Forces Community as aVeteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme . We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service.

Further Information:

Closing Dates: Candidates are advised to apply early. The Trust reserves the right to close a vacancy prior to the closing date if a high number of applications are received.

Reference Information: Please ensure your application is submitted with referees who can verify your employment/ education history over the last three years and include valid business email addresses for them. The Trust will not accept personal references from friends or family.

Salary Expectations: The Trust pays staff in line with national NHS Terms and Conditions. Relevant experience may be considered when salary offers are made. For all part-time positions, salaries are pro-rata.

Restricted Applications: Staff on the Trust's Redeployment Register will be given priority access to vacancies at their substantive band.

Flexible Working: Flexible working is very important to the Trust in both the provision of this to staff and also in staff supporting the provision of our services.

A.I. Tools: Please note, the selection processes at Wirral Community Health & Care NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

English Language: In order to comply with Part 7 of the Immigration Act 2016, we are required to ensure that all employees possess "the ability to fulfil all spoken aspects of the role with confidence through the medium of English.” If you have not studied at an English speaking institute, or do not possess an English language qualification, you should provide evidence in your application of how you meet this requirement.

Student Visas: Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment.

Wirral Community Health & Care NHS Foundation Trust is committed to discharging its statutory duty to safeguard and promote the welfare of children, young people and adults and will support staff to fulfil this duty.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.