Care Coordinator | Hertfordshire Community NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; St Albans; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A regional healthcare service is seeking a motivated Care Coordinator to join the Intensive Intervention Team in St Albans, England. The role involves working collaboratively to support children and young people facing crises, maintaining professionalism in challenging environments, and actively contributing to a multi-disciplinary approach. Ideal candidates will hold a relevant professional registration and demonstrate a passion for service improvement.

Benefits

Clinical and professional supervision

Opportunities for professional development

Involvement in multi-disciplinary teamwork

Qualifications

• Experience working collaboratively with families and multi-disciplinary teams.
• Ability to work autonomously and within a team environment.
• Strong resilience in emotionally demanding situations.

Responsibilities

• Contribute to the Intensive Intervention Team for PALMS’ population.
• Support children and families facing crisis situations.
• Gather and analyze data to inform service improvement.

Skills

Passion for supporting CYP

Teamwork

Professionalism

Flexibility under pressure

Education

Professional registration for specialty

Job description

PALMS is expanding again and we are seeking to appoint a motivated, committed, flexible and forward thinking Care Coordinator to contribute to the Intensive Intervention Team (IIT) for the PALMS’ population.

The PALMS’ IIT includes an Administrator, Outreach Workers and a Specialist Positive Behaviour Analyst and Clinical Lead. This MDT works collaboratively and in collaboration with the wider PALMS’ MDT to support these CYP as well as working with colleagues in the existing Hertfordshire crisis service C-CATT (CAMHS Crisis Assessment and Treatment Team).

*Proposed interview date: 25-July-2025*

The ideal candidate will be:
• • Passionate about and have a desire to contribute to change in a vibrant NHS team
• Dedicated to supporting CYP who are autistic and/or have an intellectual disability and their families.
• Collaborative in their approach to work with families, networks, and others services
• Able to work both in a team environment and autonomously
• Able to maintain a high degree of professionalism when working in settings where there is a highly emotive atmosphere.
• Flexible in their approach and have resilience under pressure
• Have professional registration for your speciality

We can offer you:
• Regular clinical and professional supervision including opportunities to meet as a team including peer reflection and Intervision
• Regular appraisal, personal development planning and opportunities for continuing professional development. This includes specific support with regards to fulfilling the PALMS’ IIT role.
• Opportunities to work closely with a multi-disciplinary team and learn from other evidence based frameworks and approaches.
• Opportunities to provide clinical supervision and line management to other members of the PALMS IIT and core PALMS team as appropriate.
• Opportunities to connect with local and national networks
• Involvement in providing training

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
You need to apply before the interview takes place.

PALMS has longstanding commissioning arrangements to provide input to CYP on three distinct pathways of tailored intervention: ‘standard’, ‘heavy’ and ‘intensive’. There has been an increase in the number of CYP presenting in/at risk of going into crisis; These children and families require a significant amount of clinical input to enable de-escalation, reduce risks and decrease the likelihood of being placed out of county.

Throughout 2020/21 PALMS collated robust data on the time and skills required to meet the needs of CYP presenting in crisis and demonstrated significant positive outcomes for CYP and their families. In addition, PALMS has been able to evidence the importance of a MDT approach to support these CYP. Simultaneously, Hertfordshire is committed to realising the vision of the long term plan. PALMS have therefore been provided with additional funding to support the PALMS’ population who are at risk of, or at, crisis.

Alongside supporting these CYP and their families, the work of the team will provide decision makers with evidence informed options and clear recommendation for developing and delivering an effective multiagency crisis service that is responsive to needs within Hertfordshire and which fully meets the vision of the long term plan.

The post is permanent; Roles within the IIT are flexible in terms of base as most of the work will be within the community across the county and as such a full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Interviews will be run either in person at one of our bases or using Microsoft Teams, full details and instructions will be provided to successful candidates.

Closing date - 13th July 2025

Interview Date: 25th July 2025


This advert closes on Sunday 13 Jul 2025