Care Coordinator/HCA

NHS; Milford on Sea; On-site; GBP 25,000 - 26,000; Full time

Job summary

A major healthcare provider is looking for a Care Coordinator/Healthcare Assistant to support high-quality care delivery across Leigh on Sea. This full-time role involves coordinating healthcare projects, supporting staff training, and providing person-centred care to patients. The ideal candidate has experience in healthcare, strong communication skills, and is motivated to help vulnerable groups.

Qualifications

• Experience of working within healthcare, the voluntary or community sector.
• Familiar with local resources and services accessible to vulnerable groups.
• Strong listening and communication skills.
• Ability to undertake HCA role including phlebotomy and blood pressures.

Responsibilities

• Support delivery of high-quality primary health care projects.
• Coordinate meetings with stakeholders regarding PCN services.
• Oversee delivery of seasonal covid vaccination programmes.
• Support HR processes including training and appraisals.

Skills

Person-centred planning

Communication skills

Empathy

Phlebotomy

Education

Diploma Level 2 in Health and Social Care

Job description

Job Summary

SS9 South PCN has an opportunity for a care coordinator/healthcare assistant to join our team on a full-time basis for 37.5 hours per week. The role will be based across Pall Mall and Highlands Surgeries in Leigh on Sea.

The post-holder will provide extra time, capacity, and expertise to our practice teams, helping us improve the care we provide to our patients.

If you are a skilled care coordinator and healthcare assistant, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

Main duties of the job

• Support SS9-South PCN in the delivery of high-quality primary health care projects and systems.
• Support the management teams and clinical director to ensure the smooth running of the PCN operations.
• Coordinate attendance for the SS9-South PCN in meetings with external stakeholders, ensuring appropriate personnel attend in relation to PCN services.
• Coordinate the deliverance of seasonal covid vaccination programmes including ordering, arranging mutual aid, and reporting to the ICB.
• Oversee the deliverance of the Enhanced Access programme, to include setting rotas, sourcing and agreeing staff allocations. Overseeing the usage of appointments and undertaking any required reporting to the ICB.
• Support rota and allocations for the ECP teams and provide daily support for allocation of visits and route planning.
• Assist in HR provision ensuring appraisals/1-2-1s and Return to Work meetings are delivered timeously.
• Arrange and coordinate mandatory training for clinicians and staff within the SS9-South PCN including practices own staff as well as PCN employed staff.
• Use of IT systems including clinical and administrative to support smooth running of the SS9 South PCN including updating holiday requests, appraisals and policies.
• Support the SS9 South PCN and associated teams with deliverance of services to housebound patients.
• Provision of HCA support to housebound patients including phlebotomy, blood pressures, diabetic foot checks, within own range of competencies.
  
  

About Us

Our PCN is known as the SS9 South PCN and comprises a group of practices, Highlands and Pall Mall Surgeries, supporting 36,000 patients. Additional healthcare professionals are being recruited to work on behalf of Primary Care Networks.

New roles include advanced nurse practitioners, clinical pharmacists, mental health professionals and social prescribing link workers. By introducing a greater skill mix, local people will get more access to the support they need to keep people healthy and independent.

Details

Date posted

01 August 2025

Pay scheme

Other

Salary

£25,000 to £26,000 a year dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

28830

Job locations

1st Floor, Leigh Primary Care Centre

918 London Road

Leigh on Sea

Essex

SS9 3NG

Job Description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job Description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Desirable

• Diploma Level 2 in Health and Social Care, or an equivalent qualification (desirable not essential).
  
  

Experience

Essential

• Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
• Familiar with local resources and services, including how to access them.
• Motivated by helping people, with care and empathy.
• Able to deliver person-centred support in a non-judgmental way.
• Experience of completing holistic person-centred care planning assessments.
• Strong listening and communication skills.
• Ability to undertake HCA role including phlebotomy and blood pressures as a minimum.
  
  

Person Specification

Essential

• Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
• Familiar with local resources and services, including how to access them.
• Motivated by helping people, with care and empathy.
• Able to deliver person-centred support in a non-judgmental way.
• Experience of completing holistic person-centred care planning assessments.
• Strong listening and communication skills.
• Ability to undertake HCA role including phlebotomy and blood pressures as a minimum.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

1st Floor, Leigh Primary Care Centre

918 London Road

Leigh on Sea

Essex

SS9 3NG

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

1st Floor, Leigh Primary Care Centre

918 London Road

Leigh on Sea

Essex

SS9 3NG

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

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