Care Coordinator: Frailty Team (Trent Care Network)

NHS; Gainsborough CP; On-site; GBP 25,000 - 32,000; Part time

Job summary

The NHS is looking for a Care Coordinator to join the Frailty Team, aimed at supporting vulnerable patients through proactive care. You will coordinate care plans and work closely with multidisciplinary teams, ensuring patients receive the right support. The position offers flexible working options and is integral to improving health outcomes in the community.

Benefits

NHS Pension Scheme with 23.7% employer contribution

33 days' annual leave (pro rata)

Employee Assistance Programme

Sick pay scheme

Free on-site parking

Ongoing professional development and training

Qualifications

• Experience in health, social care, or community setting.
• Strong focus on patient needs and engagement.
• Understanding of frailty and complex patient needs.

Responsibilities

• Coordinate care plans and act as a point of contact for patients.
• Schedule assessments and maintain patient records.
• Promote self-management and navigate healthcare services.

Skills

Interpersonal skills

Communication skills

Organisational skills

Compassionate approach

Teamwork

Education

NVQ Level 3 in Health and Social Care

Tools

Clinical systems (e.g., EMIS, SystmOne)

MS Office

Job description

Care Coordinator: Frailty Team (Trent Care Network)

We are pleased to offer an exciting opportunity for a Care Coordinator to join the Frailty Team within Trent Primary Care Network (PCN). This is a newly created role designed to support the proactive, person-centred care of our most vulnerable patients, particularly those living with frailty or complex long-term conditions.

Working closely with our multidisciplinary team (MDT), you will coordinate care plans, improve communication between services, and act as a key point of contact for patients and carers. You will work both in the community and across our PCN practices, making a real difference to peoples lives.

Main duties of the job

Main Duties and Responsibilities

Act as the first point of contact for frail and vulnerable patients and their families.

Support patients in navigating health, social care, and voluntary sector services.

Schedule and coordinate assessments, reviews, and follow-up appointments.

Maintain accurate and up-to-date patient records in line with GDPR and clinical protocols.

Participate in multidisciplinary team (MDT) meetings and contribute to personalised care plans.

Identify patients who may benefit from proactive care planning and coordination.

Help improve access to services and ensure patients receive the right care at the right time.

Promote self-management and patient engagement in care decisions.

About us

What We Offer

NHS Pension Scheme with 23.7% employer contribution.

33 days' annual leave (pro rata) including bank holidays.

Employee Assistance Programme (EAP) for wellbeing and support.

Regular staff social events and monthly recognition awards.

Sick pay scheme and free on-site parking.

Supportive induction and mentorship.

Ongoing professional development and training opportunities.

About Us

Trent PCN is a forward-thinking and friendly network of GP practices committed to delivering high-quality, patient-centred care. Our Frailty Team plays a crucial role in improving health outcomes for those most in need. You'll be joining a supportive, collaborative environment where innovation and compassion are valued equally.

How to Apply

To apply, please send your CV and a covering letter outlining your suitability for the role.

Job responsibilities

Main Duties and Responsibilities

Act as the first point of contact for frail and vulnerable patients and their families.

Support patients in navigating health, social care, and voluntary sector services.

Schedule and coordinate assessments, reviews, and follow-up appointments.

Maintain accurate and up-to-date patient records in line with GDPR and clinical protocols.

Participate in multidisciplinary team (MDT) meetings and contribute to personalised care plans.

Identify patients who may benefit from proactive care planning and coordination.

Help improve access to services and ensure patients receive the right care at the right time.

Promote self-management and patient engagement in care decisions.

Person Specification

Experience

• Experience working in a health, social care, or community setting.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong organisational skills with the ability to prioritise and manage workload effectively.
• Comfortable using clinical systems and IT platforms (e.g., EMIS, SystmOne, MS Office).
• A caring and compassionate approach, with a strong focus on patient needs.
• Ability to work both independently and as part of a wider team.
• Understanding of frailty, long-term conditions, and complex patient needs.
• Previous experience working in a PCN or multidisciplinary healthcare environment.

Qualifications

• NVQ Level 3 in Health and Social Care (or equivalent qualification).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Part-time,Flexible working,Compressed hours