Care Coordinator - Early Intervention Psychosis

Integrated Care System; London; On-site; GBP 44,000 - 54,000; Full time

Job summary

A leading healthcare service in London seeks a full-time Care Coordinator to support individuals experiencing psychosis. The role requires assessing service users, managing a caseload, and providing holistic support. Candidates should be qualified RMN, OT or Social Worker with relevant experience. Competitive salary range of £44,806 to £53,134 per annum with opportunities for training and development.

Benefits

Training opportunities

Supportive team environment

Qualifications

• At least 1 year's post-registration experience in mental health.
• Experience working with individuals experiencing psychosis.
• Experience of independent case management.

Responsibilities

• Support a caseload of 20-25 service users experiencing psychosis.
• Assess newly referred service users.
• Work with families and the multi-disciplinary team.

Skills

Experience with psychosis

Mental health assessment skills

Communication skills

Education

Registered Mental Health Nurse (RMN), Occupational Therapist (OT) or Social Worker

Job description

Go back South London and Maudsley NHS Foundation Trust

Care Coordinator - Early Intervention Psychosis

The closing date is 12 August 2025

*When applying for this job, please ensure that you detail in your application how you meet the essential criteria as outlined in the attached job description*

Job overview

The Southwark Team for Early Psychosis (STEP) are pleased to be looking for a highly enthusiastic and dedicated fulltime care coordinator (occupational therapist, nurse or social worker), who shares our passion for supporting people experiencing psychosis using a holistic approach.

About the location:

Our office and team base are at a community outpatient's clinic at St Giles House, 1 St Giles Road, Camberwell, SE5 7UD. The office is a short walk from Denmark Hill station.

Our Trust headquarters is located at Denmark Hill, 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.

Successful applicants will be selected on merit; however, we are committed to using Positive Action to increase the diversity of our workforce. We would strongly encourage people from Black and Ethnic Minority backgrounds to apply.

We also strongly encourage applications from people with lived experience of mental health challenges. We see this as valuable experience and recognise the necessity of including people with lived experience in our service.

Main duties of the job

The main role of a STEP care co-ordinator is to support a caseload of around 20-25 service users who are experiencing first episode psychosis. Care coordinators use their skills, experience and knowledge to support service users to achieve the goals that are important to them and move forward with recovery as they see it, working with clients to identify and use early warning signs, to enable early detection and intervention. We are very encouraging of Care Coordinators expanding the therapeutic interventions they are able to offer by attending accredited training.

This role includes:

• Assessing service users who are newly referred to the team
• Managing a complex caseload of allocated service users
• Working with service user's families and other people in their networks
• Working with the multi-disciplinary team to plan and implement care packages
• Undertaking the role of duty worker

We value our care coordinators and appreciate the importance of investing in staff. Newly appointed care coordinators will have the opportunity to take part in early intervention training, family intervention training and other training opportunities as and when the opportunity arises. We are always open to considering new training opportunities for staff, and if there is an area of training you are particularly interested in, we welcome you to discuss this with us to see how we could provide support.

About us

STEP is a borough-wide community service working in Southwark with people experiencing first episode psychosis. We are a cohesive and supportive team that enjoy working with each other, and we are looking forward to welcoming more enthusiastic and passionate colleagues.

The team is part of the research based Early Intervention Model and works intensively with service users and carers for up to three years, promoting social inclusion and recovery. The team consists of professionals skilled in supporting people experiencing psychosis and includes peer support workers, care coordinators (occupational therapists, nurses and social workers), psychiatrists, psychologists, vocational and employment specialists and an admin team.

We are passionate about supporting people with psychosis and use a holistic approach and psycho-social interventions to do so. We pride ourselves on being an innovative service and use creative approaches to try and meet the needs of the diverse community that we serve. This includes using the Tree of Life Approach, recovery stories, the Power Threat Meaning Framework and the Open Dialogue approach.

Please ensure that you use the personal statement to explain how you meet the job specification attached.

Job responsibilities

STEP is a borough wide community service working in Southwark with people experiencing first episode psychosis. We are a cohesive and supportive team that enjoy working with each other, and we are looking forward to welcoming more enthusiastic and passionate colleagues.

The team is part of the research based Early Intervention Model and works intensively with service users and carers for up to three years, promoting social inclusion and recovery. The team consists of professionals skilled in supporting people experiencing psychosis and includes peer support workers, care coordinators (occupational therapists, nurses and social workers), psychiatrists, psychologists, vocational and employment specialists, and an admin team.

We are passionate about supporting people with psychosis and use a holistic approach and psycho-social interventions to do so. We pride ourselves on being an innovative service and use creative approaches to try and meet the needs of the diverse community that we serve. This includes using the Tree of Life Approach, recovery stories, the Power Threat Meaning Framework and the Open Dialogue approach.

Please ensure that you use the personal statement to explain how you meet the job specification attached.

Person Specification

• Qualified RMN, OT or Social Worker with current aligned professional registration

Experience

• At least 1 year's post-registration experience of working in a mental health setting
• At least 1 year's experience of working with people experiencing psychosis
• Experience of independent case management
• Experience of using psycho-social interventions
• Experience of working in an early intervention service
• Experience of care coordination

Skills and Knowledge

• Skills in completing assessments of service user's mental health needs
• Excellent verbal and written communication skills
• An interest in early intervention services
• An understanding of an Early Intervention in Psychosis Service care package
• An understanding of how environmental factors can contribute to mental health difficulties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£44,806 to £53,134 a yearper annum Incl. of inner HCAs