Care Coordinator / Deputy Manager

Tender Healthcare Consulting Ltd; Birkenhead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dedicated healthcare provider in Birkenhead is seeking a Care Coordinator/Deputy Care Manager to oversee the delivery of person-centred care services. The role involves developing care plans, managing a team of carers, and ensuring quality standards are met. Ideal candidates should have experience in care coordination and a strong understanding of regulatory standards. This position offers a competitive salary and growth opportunities.

Benefits

Competitive salary and benefits package

Opportunities for training and career progression

Supportive and inclusive work environment

Enhanced pension and annual leave

Qualifications

• Previous experience in a care coordination or deputy care management role.
• Strong understanding of person-centred care principles and regulatory standards.
• Excellent communication skills, both written and verbal.

Responsibilities

• Assist the Care Manager in the day-to-day management of care services.
• Develop and review individual care plans reflecting client needs.
• Coordinate and monitor the delivery of care services.

Skills

Care Coordination

Communication Skills

Team Management

Organisation

Empathy

Education

NVQ Level 3 in Health and Social Care

NVQ Level 5 in Health and Social Care

Job description

Overview

At Tender Healthcare Consulting Ltd, we are committed to providing high-quality, compassionate care that empowers individuals to live fulfilling lives. We are seeking a dynamic, compassionate, and detail-oriented Care Coordinator/Deputy Care Manager to join our dedicated team and help us make a real difference in the lives of people we care for across the Wirral.

Role

As a Care Coordinator/Deputy Care Manager, you will work alongside the Care Manager to oversee the delivery of person-centred care services for our clients and develop our client base. You will coordinate needs assessment and care plans, build a new service from the ground up and manage a team of carers, and ensure the highest standards of care are consistently met. This is a fantastic opportunity to develop your career in social care while supporting a supportive, innovative, and values-driven organisation.

Responsibilities

• Assist the Care Manager in the day-to-day management of care services.
• Develop and review individual care plans, ensuring they reflect the needs and preferences of clients.
• Coordinate and monitor the delivery of care services, ensuring they meet regulatory and quality standards.
• Supervise and support a team of care staff, providing guidance, training, and performance management.
• Conduct client assessments and ensure appropriate care is provided in line with personalised care plans.
• Act as a point of contact for families, external agencies, and healthcare professionals.
• Ensure effective communication within the team and with other relevant parties.
• Maintain accurate and up-to-date client records and documentation in line with company policies and procedures.
• Promote a positive and supportive environment for clients and staff.

Skills and Experience

• Previous experience in a care coordination or deputy care management role, or a similar field.
• Strong understanding of person-centred care principles and regulatory standards.
• Excellent communication skills, both written and verbal.
• Experience in managing and supporting a team of carers.
• Good organisational and time-management skills with the ability to prioritise tasks effectively.
• A compassionate and empathetic approach to working with clients.
• NVQ Level 3 in Health and Social Care (or equivalent) is desirable; Level 5 is a bonus.
• A commitment to ongoing professional development.

Benefits

• Competitive salary and benefits package.
• Opportunities for training and career progression.
• A supportive and inclusive work environment.
• Enhanced pension, annual leave.

How to Apply

If you are passionate about making a difference in people\'s lives and have the skills and experience required for this role, we would love to hear from you.

Please send your CV and a cover letter to our recruiter.

Tender Healthcare Consulting is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.