Care Coordinator - Cambridge | Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare provider in Cambridge is seeking a Care Coordinator Manager to lead a team in providing high-quality patient-focused care. Responsibilities include supervising staff, monitoring patient flow, and supporting the delivery of care. Candidates should have leadership experience and a valid UK driving licence for travel within the area. This role offers the opportunity to make a real impact in community health services.

Qualifications

• Experience in leading care coordination teams.
• Strong management skills with the ability to supervise junior staff.
• Full UK driving licence and independent travel around the county.

Responsibilities

• Provide leadership and management to care coordination staff.
• Monitor quality, productivity, and patient flow.
• Recruit and manage integrated care workers.

Skills

Leadership

Management

Care Coordination

Team Collaboration

Training and Development

KPI Monitoring

Job description

Overview

The Intermediate Care Service offers care and therapy support to patients in the Cambridgeshire and Peterborough health system following an acute hospital admission, to step down from community hospital or prevent admission. The service runs seven days a week 07:00 – 22:00. The vision of the service is to provide outstanding, patient focused, community based health care and therapy, optimising peoples potential to achieve their goals by supporting earlier discharge from hospital as part of the HomeFirst model.

Responsibilities

• Provide leadership and management (in alignment with the supervision structure) to the band 4 assistant care coordinators and band 2 and 3 integrated care workers within the Intermediate Care Locality, ensuring the smooth implementation of tasks related to allocations, care planning, referrals, pending list management and patient flow.
• Act as leader and manager to the care coordination team and enable collaborative working between care coordination, integrated care workers and therapy and nursing staff.
• Provide leadership and management to the team including undertaking appraisals, supervision, training and development of bands 2, 3 and 4 staff.
• Assist the Senior Care Coordinator and Intermediate Care Team Lead to monitor and report on quality, productivity, and patient flow in line with internal KPI’s.
• Where required, visit patients in the community to ensure quality, support patient flow and manage issues relating to delivery of care.
• Lead and manage the recruitment in line with processes and policies for all integrated care workers and band 4 care coordination staff.
• Support the Senior Care Coordinator in the supervision, development and appraisal of assistant care coordination staff and integrated care workers.

About CPFT

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people’s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

Equality and Recruitment

As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people and members of our ethnic minority and LGBTQ+ communities.

Other Information

Please note we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Please note we cannot offer sponsorship for all job roles. If you apply for a role we cannot sponsor, your application will be rejected from the process.

For this role you will be required to travel independently around the county, meeting strict time deadlines. You will need to hold a full UK driving licence and have use of a vehicle. Public transport is not considered a reliable option for this role. Please confirm in your application that you meet the specified criteria.

For the full description and responsibilities please see the attached job description and personal specification.

This advert closes on Thursday 25 Sep 2025.