Care Coordinator Anticipatory Care Team

Integrated Care System; Wigton; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare provider in Cumbria seeks a Care Coordinator to support patients with complex health needs. The role involves collaborating with various healthcare professionals to enhance patient well-being and prevent hospital admissions. Successful candidates will receive training and have opportunities for further professional development.

Benefits

27-day holiday scheme

Access to NHS discounts

Employee Assistance Programme

Qualifications

• Evidence of ongoing training and personal development.
• Prepared to undertake NVQ3 in Diagnostic and Therapeutic Care within 3 years.
• Care Certificate required or willingness to undertake.

Responsibilities

• Support patients with moderate to severe frailty and long-term health conditions.
• Work closely with GP practices and Primary Care Network.
• Provide proactive care to maximize health and well-being.

Skills

Clinical observations

Effective communication

IT proficiency

Education

NVQ2 in Rehabilitation or Care

NVQ3 in Health and Social Care

Job description

Go back North Cumbria Integrated Care NHS Foundation Trust

Care Coordinator Anticipatory Care Team

The closing date is 07 August 2025

Are you interested in 'What matters to Me' ? to people with health conditions?

''An exciting and innovative opportunity has arisen within Keswick and Solway Integrated Care Community (ICC). We are a seeking a Care Coordinator to join ' The Your Health Matters Team'.

The post holder will be based within the ICC and supported by the therapists in the well established 'Your Health Matters Team'. You will work closely with GP practices within the Primary Care Network (PCN) as well as ICC colleagues in this role.

They will identify and work with a cohort of people to support their personalised care requirements using a range of interventions. Training for the role will be provided,

Further training opportunities area available as Assistant Practitioner and/or Nurse Associate for interested candidates once established in the role.

Main duties of the job

The Care Coordinator will primarily work with the following patients ;

• Moderate to severe frailty
• Individuals who are at high risk of admission to hospital and are relying on unplanned care
• Long Term Health Conditions

They will provide proactive care aimed to maximise their health and well-being and prevent unnecessary or unscheduled urgent care. The anticipatory care team will be lead by an occupational therapist and will work closely with all other health professionals including district nurses, physiotherapists, rehab assistants, assistant practitioners, pharmacists, speech and language, social care and 3rd sector services.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Unlock Tel: [phone], email [e-mail] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

• NVQ2 in Rehabilitation, Promoting Independence or Care or equivalent.
• Prepared to undertake NVQ3 in Diagnostic and Therapeutic Care within 3 years of appointment
• Evidence of ongoing training and personal development
• Care Certificate or the willingness and ability to undertake (applicable for all non-registered support workers that provide health care)
• Personalised Care Institute certification or the willingness and ability to undertake (applicable for all care coordinator roles)
• NVQ3 in Health and Social Care or a Diploma in health and social care activity
• Enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
• Health trainer
• Mental capacity training
• Mental health first aider

Knowledge

• Knowledge of personal care, function and mobility, nutrition, privacy and dignity
• Knowledge and understanding of information governance and confidentiality
• Knowledge and understanding of how community services support and maintain personal independence
• An understanding of how to support, with empathy and encouragement, individuals who may be unwell or have reduced functional capabilities.
• Understanding of equality and diversity issues and how this affects patients, visitors and staff
• Awareness of clinical governance
• Knowledge and understanding of Integrated Care Communities and their priorities
• Knowledge of primary care, local VCSE and community services

Skills and Aptitudes

• Competency to provide clinical observations and basic diagnostics
• Enthusiastic and motivated with an ability to encourage and inspire others.
• Able to use initiative, maintain confidentiality, exercise individual responsibility and judgement.
• Able to communicate effectively with colleagues, patients and carers.
• Ability to use IT, emails, Microsoft word and excel
• Ability to generate written communication which is relevant, concise and accurate
• Ability to plan and manage own time effectively
• Confidence to work as part of a team and alone in the community
• Able to question and clarify information
• Able to pass on knowledge to other team members
• Phlebotomy skills: Blood Pressure & basic observation skills
• Clinical use of EMIS clinical system

Personal Circumstances

• Flexible and versatile approach to meet the needs of a 24/7 service.
• Able to travel independently across a wide geographical area

Other requirements

• Act in ways that support equality and value diversity (Level 1) Support equality and value diversity (Level 2)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust