Care Coordinator/ Administrator

Integrated Care System; Burton-on-Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local healthcare provider in Burton-on-Trent is seeking a Care Coordinator / Administrator to support patient-centered care and ensure efficient administrative processes. The role involves managing patient registrations, coordinating cancer care reviews, and assisting a dedicated healthcare team. Ideal candidates will have NHS experience, excellent organizational skills, and a commitment to providing compassionate care. This is a full-time position with negotiable hours.

Qualifications

• Experience in GP practice administration.
• Able to manage sensitive information discreetly.
• Flexible and resilient under pressure.

Responsibilities

• Manage patient registrations and deductions.
• Coordinate cancer care reviews and MDT meetings.
• Admin support for nursing team.

Skills

NHS / Primary Care experience

Excellent literacy and numeracy skills

Strong communication skills

Organizational skills

Attention to detail

Team-oriented

Familiarity with EMIS

Familiarity with DOCMAN

Familiarity with ERS

Education

GCSE Grade A-C in English and Maths

Tools

MS Office

Job description

Exciting Opportunity at The TutburyPractice!

Were offering an exciting opportunityto join The Tutbury Practice in a key administrative and patient-facing role.As a Care Coordinator / Administrator, you'll play a vital part in supportingour high-quality, patient-centred care by acting as the link between patients,clinicians, and our wider healthcare team.

This is more than just a job, it'syour chance to be part of a supportive, professional team committed to making areal difference in our patients' lives.

The role will provide support for thetriaging clinician by care navigating patients to the correct services andbooking patients into appropriate slot types. In addition to this they will be completingadministrative tasks as listed above.

Working Pattern Full time role. Pattern to be negotiatedacross 5 days a week. Overtime is expected and may be requested at short noticedue for sickness/holiday cover. Cover would be required for Reception purposesin extreme situations.

Main duties of the job

Why This Role?

This is a chance to step into a role that's central to our operations, working closely with our dedicated Care Coordinators and Administrators. You'll play a key part in ensuring the quality and integrity of patient care by:

• Registrations/deductions
• Cancer care reviews/ Cancer care MTD meetings
• CHS booking appointments
• Coding and summarizing patient records
• Navigating patient care with Accurx Triage
• Supporting patients with additional care needs

What Were Looking For:

Were seeking a team member with a strong understanding of general practice administration. Ideally, you will have experience within general practice. If youre detail-oriented, organized, and ready to make a meaningful impact, this role is for you!

About us

TheTutbury Practice is a rural GP surgery located in Tutbury, serving patientsfrom nearby areas such as Rolleston, Hatton, and Stretton. Our practice has apatient population of just over 8,500. Our clinical team includes two GP partners, threesalaried GPs, a GP Registrar, a clinical pharmacist, a nurse practitioner, andan experienced nursing team, all supported by a friendly and dedicated adminand reception staff.

Weare committed to our core values of reliability, compassion, and patient-centredcare. Our team fosters a warm and welcoming atmosphere, and we take pride increating a positive and supportive work environment.

Job responsibilities

Main duties of the job

• Manage patient registrations and deductions
• Coordinate cancer care reviews and MDT meetings
• Book baby immunisations and check ups
• Admin support for the nursing team
• Monitor and code immunisations and vaccinations
• Maintain the Carers Register
• Handle GP2GP transfers and email correspondence
• Support colleagues by covering administrative/reception roles intimes of need
• Culling, coding and summarizing patient records
• Administration support for the Accurx Triage clinician

Person Specification

Qualifications

• - NHS / Primary Care (GP Practice) experience
• - Excellent literacy, numeracy, and IT skills (MS Office)
• - GCSE Grade AC (or equivalent) in English and Maths
• - Strong communicator with good attention to detail
• - Organised, self-motivated, and discreet with confidential information
• - Able to remain professional under pressure
• - Flexible, resilient, and team-oriented
• - Familiarity with EMIS, DOCMAN, ERS
• - Understanding of GP administrative systems (referrals, coding, Care Coordination)
• - Prior experience with patient registrations and care review processes

Personal Qualities

• - Friendly, approachable, and confident
• - Empathetic and patient-focused
• - A team player with initiative and sound judgment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.