Care Coordinator

Integrated Care System; Wokingham; On-site; GBP 30,000 - 35,000; Full time

Job summary

An opportunity exists for a Care Coordinator at a leading healthcare provider, dedicated to high-quality care. The role involves overseeing care logistics, ensuring staff support, and managing client relationships, making it ideal for proactive individuals with experience in domiciliary care.

Benefits

Growth opportunities

25 days annual leave + bank holidays

Comprehensive training and development opportunities

Cycle to work scheme

Qualifications

• Experience in domiciliary care or a similar environment.
• Outstanding communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Develop and manage care schedules to meet clients’ needs.
• Monitor and address cancelled care hours.
• Oversee high-quality, person-centred care.

Skills

Customer service skills

Logistical planning

Job description

Libertatem is committed to providing high-quality healthcare services to our clients, offering compassionate, person-focused care that promotes independence and improves quality of life. We are seeking a dedicated and experienced Care Coordinator to join our growing team. This role is essential to ensuring that our clients receive the highest quality of care and that our support workers are well-supported and motivated. This is an exciting opportunity for a proactive individual with experience in domiciliary care who thrives in a dynamic environment and has a passion for leading others.

Main duties of the job

As the Care Coordinator, you will act as the primary point of contact for clients and support workers, providing critical operational support and overseeing daily care logistics. Key responsibilities include developing and managing care schedules, monitoring and addressing cancelled care hours, overseeing high-quality, person-centred care, hosting team meetings, recruiting and matching support workers, collaborating with HR and Clinical Leads, coordinating with internal and external stakeholders, supervising care and medication standards, and reporting on client progress.

About us

Libertatem Healthcare Group is a registered provider with the Care Quality Commission, rated OUTSTANDING, and is committed to providing high-quality healthcare services to its clients. The organisation is dedicated to making a difference in clients' lives by offering compassionate, person-focused care that promotes independence and improves quality of life.

Job responsibilities

About the Opportunity:

Libertatem is committed to providing high-quality healthcare services to our clients, offering compassionate, person-focused care that promotes independence and improves quality of life.

We are seeking a dedicated and experienced Care Coordinator to join our growing team. This role is essential to ensuring that our clients receive the highest quality of care and that our support workers are well-supported and motivated. This is an exciting opportunity for a proactive individual with experience in domiciliary care who thrives in a dynamic environment and has a passion for leading others.

As the Care Coordinator, you will act as the primary point of contact for clients and support workers, providing critical operational support and overseeing daily care logistics.

Key Responsibilities

• Develop and manage care schedules to meet clients’ needs, ensuring coverage for staff absences.
• Monitor and address cancelled care hours with Team Leaders.
• Oversee high-quality, person-centred care and maintain strong communication with clients and families.
• Host team meetings to promote collaboration and problem-solving.

Staff Management

• Recruit and match support workers to clients in partnership with recruitment.
• Collaborate with HR and Clinical Leads to address staff issues and ensure ongoing training.

Communication and Collaboration

• Coordinate with internal and external stakeholders to ensure seamless care.
• Supervise care and medication standards and maintain accurate records.
• Report on client progress and share service impact with stakeholders.

Operational Efficiency

• Plan and deploy resources efficiently across care packages.
• Support scheduling, billing, payroll, and participate in the on-call rotation.

About You

• Strong customer service skills with experience in domiciliary care or a similar environment.
• Outstanding communication and logistical planning skills.
• Ability to work both independently and as part of a team, with a calm approach under pressure.
• Mentoring and coaching experience to support the development of other team members.
• Own transport is essential.

What We Offer

• Basic Salary up to £30,000 depending on experience
• Be part of a committed team dedicated to making a difference in clients’ lives.
• Growth opportunities and a supportive work environment.
• 25 days annual leave + bank holidays
• Comprehensive training and development opportunities
• Cycle to work scheme

Apply Today!

If you're passionate about care and want to be part of a team that truly makes a difference, we'd love to hear from you.

Our Safeguarding Commitment

Libertatem Healthcare Group recognises the importance of preventing and addressing abuse or neglect, ensuring the wellbeing of adults and children, and respecting their views and wishes. We adhere to the six key principles underpinning safeguarding work.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Person Specification

Qualifications

• Strong customer service skills with experience in domiciliary care or a similar environment, outstanding communication and logistical planning skills, ability to work both independently and as part of a team with a calm approach under pressure, mentoring and coaching experience to support the development of other team members, and own transport is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a disclosure check will be required.