Care Coordinator

Cardiff and Vale University Health Board; Wokingham; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Employee discounts

Wellness programs

EAP

Discounts on gym memberships

Job summary

Libertatem Healthcare Group is seeking a Senior Care Coordinator in Wokingham to lead and develop a care coordination team, ensuring delivery of person-centred services. The role focuses on operational excellence, team development and financial oversight within a permanent full-time position.

The ideal candidate has at least four years in care coordination or related roles, strong leadership, excellent communication, and proficiency with One Touch and MS Office.

Qualifications

• Minimum of 4 years’ experience in care coordination or related health/social care roles.
• Strong leadership and coaching abilities with a collaborative approach.
• Experience handling payroll, billing and rota validation and related finance tasks.

Responsibilities

• Lead, coach and develop a team of Care Coordinators for high-quality service.
• Oversee rota efficiency, workforce deployment and compliance processes.
• Resolve payroll, billing and timesheet queries with accuracy and improvements.
• Collaborate with Clinical, HR and Operational teams for smooth service delivery.
• Champion best practices in documentation and system usage.

Skills

Leadership

Coaching

Communication

Problem-solving

Organisational skills

Education

NVQ/QCF Level 3+ in Health & Social Care

Tools

One Touch

Microsoft Office

Job description

Senior Care Coordinator Location: Wokingham | Full-Time | Health & Social Care Sector Are you an experienced care coordination professional ready to take the next step in your career? We’re looking for a Senior Care Coordinator to lead and inspire our coordination team, ensuring the delivery of high-quality, person-centred care across our services. This Senior Care Coordinator role is focused on operational excellence, team development, and financial oversight as well an element of supporting with the management of care packages. If you’re passionate about improving systems, supporting teams, and driving service quality, we’d love to hear from you. This permanent, full-time role offers a salary of £35,000 - £40,000 per annum, dependent on experience. Key Responsibilities

Key Responsibilities

• Lead, coach, and develop a team of Care Coordinators to deliver exceptional service.
• Oversee rota efficiency, workforce deployment, and compliance processes.
• Resolve payroll, billing, and timesheet queries with a focus on accuracy and improvement.
• Collaborate with Clinical, HR, and Operational teams to ensure smooth service delivery.
• Champion best practices in care coordination, documentation, and system use.
• At least 4 years' experience in care coordination or operational roles in health/social care.
• Strong leadership and coaching skills with a collaborative mindset.
• Proven ability to manage finance-related tasks (payroll, billing, rota validation).
• Excellent communication, problem-solving, and organisational skills.
• Confidence using care management systems (e.g., One Touch) and Microsoft Office.
• A full driving licence and access to your own transport.

Desirable Qualifications

• NVQ/QCF Level 3 or higher in Health & Social Care, Management, or related field.
• Experience managing or mentoring teams.
• Knowledge of CQC regulations and complex care delivery.

Candidates must have at least 4 years experience in care coordination or operational roles in health/social care fields. Strong leadership and coaching skills are essential, along with proven ability to manage finance-related tasks such as payroll, billing, and rota validation. Proficiency in using care management systems like One Touch and Microsoft Office is required, and having a full driving licence with access to one's own transport is mandatory. Desirable qualifications include having obtained an NVQ/QCF Level 3 or higher in Health & Social Care, management, or a related field, experience in managing or mentoring teams, and knowledge of CQC regulations and complex care delivery.

Why Join Us?

• Be part of a values-driven organisation committed to fairness, inclusion, and exceptional service.
• Play a key role in shaping care delivery and operational excellence.
• Work in a supportive environment where your leadership makes a real difference.

About Libertatem Healthcare Group

Libertatem Healthcare Group is a prominent care-providing organization established to deliver exceptional care for clients with personal injuries or medical negligence. Operating nationally, Libertatem ensures clients receive specialised care regardless of their location through their client-centered approach. The group is committed to promoting client independence while delivering high standards of care. The organisation places fairness, inclusion, and exceptional service at its core values, ensuring it builds a culture of support and growth for its employees. Libertatem Healthcare has earned an 'Outstanding' rating from the Care Quality Commission and is a registered provider with the CIW in Wales. The company offers numerous benefits to employees, including exclusive retailer discounts, access to wellness programs, financial wellbeing support, and substantial leave policies. It provides a dynamic work environment where leadership skills can significantly impact.

Benefits

• Exclusive discounts at thousands of recognised retailers
• Access to our Wellness Centre
• Support with financial wellbeing
• Discounts on gym memberships
• Discounts on healthcare cash plans
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Birthday off
• Sonderwell Summer Nights
• 25 days annual leave + bank holidays