Care Coordinator

Integrated Care System; St Helens; On-site; GBP 26,000 - 28,000; Full time

Job summary

Apollo Home Healthcare is seeking a Care Coordinator to manage care packages and service delivery in St Helens. The role involves liaising with clients and professionals, ensuring quality care standards while adapting to daily changes in a fast-paced environment. Candidates must possess strong planning, communication, and vehicle access.

Benefits

Extra day off on your birthday

Bonus Scheme

Loyalty reward programme

Refer a friend scheme

Paid DBS

Qualifications

• Full UK Driving Licence with access to a vehicle.
• Excellent communication and relationship-building abilities.
• Confident managing a caseload in a fast-paced setting.

Responsibilities

• Act as the first point of contact for clients and healthcare professionals.
• Effectively manage rotas and monitor care deliveries.
• Support the out of hours on-call service.

Skills

Planning

Rota management

Problem-solving

Communication

Relationship-building

Ability to work under pressure

Adaptability

Job description

In this pivotal role, youll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.

You will be based at your local Apollo Home Healthcare office in St Helens, but at times, travel across the Merseyside region will be required.

Main duties of the job

• Act as the first point of contact for our clients, their families, and healthcare professionals
• Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
• Monitor care delivery to ensure it meets individual care plans and quality standards
• Support the out of hours on-call service, which is covered on a 1 in 4rota basis with no requirement to provide hands-on care.

This isn't just a job its your opportunity to make a real difference in someones life.

About us

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs we tailor every care package to them, building a compassionate and skilled team around their requirements.

We live and work by the6 Cs:Care, Compassion, Competence, Communication, Courage,andCommitment and were looking for people who share those values.

Job responsibilities

Please note that Apollo Home Healthcare does not hold a sponsorship licence.

Location:St Helens, Merseyside WA9

Salary:£26,000 - £28,000 per annum, plus bonus & on-call payment

Shifts:Full-time | Monday to Friday

About us

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs we tailor every care package to them, building a compassionate and skilled team around their requirements.

We live and work by the6 Cs:Care, Compassion, Competence, Communication, Courage,andCommitment and were looking for people who share those values.

About This Role

In this pivotal role, youll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.

You will be based at your local Apollo Home Healthcare office in St Helens, but at times, travel across the Merseyside region will be required.

In this role, you'll:

• Act as the first point of contact for our clients, their families, and healthcare professionals
• Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
• Monitor care delivery to ensure it meets individual care plans and quality standards
• Support the out of hours on-call service, which is covered on a 1 in 4rota basis with no requirement to provide hands-on care.

This isn't just a job its your opportunity to make a real difference in someones life.

What Youll Need

• Full UK Driving Licence with access to a vehicle
• Strong planning, rota management, and problem-solving skills
• Confident managing a caseload of care packages in a fast-paced setting
• Excellent communication and relationship-building abilities
• Ability to work under pressure and adapt quickly to change

What We Offer

• An extra day off on your birthday*
• Bonus Scheme
• Loyalty reward programmes at 3 and 5 years*
• Refer a friend scheme
• Paid DBS

Apply Now

If you're driven, compassionate, and want to be part of a team that helps deliver life-changing care across the UK, wed love to hear from you.

Please apply with your CV via this job board.

If youd like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:

Phone:[phone]

Email:[e-mail]

We look forward to hearing from you and hopefully welcoming you to the Apollo Home Healthcare team.

Equality, Diversity & Inclusion

At Apollo Home Healthcare, we foster an inclusive, supportive environment where everyone is treated with dignity and respect. We welcome applicants from all backgrounds and are committed to equality and diversity throughout our teams.

We promote fairness and opportunity for all regardless of age, gender, disability, ethnicity, religion, beliefs, marital or partnership status, pregnancy, maternity, or sexual orientation.

We want every team member to feel valued, thrive on their talents, and grow with colleagues from all walks of life.

Person Specification

Experience

• Full UK Driving Licence with access to a vehicle
• Strong planning, rota management, and problem-solving skills
• Confident managing a caseload of care packages in a fast-paced setting
• Excellent communication and relationship-building abilities
• Ability to work under pressure and adapt quickly to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,000 to £28,000 a yearplus on-call & bonus