Care Coordinator

Integrated Care System; St Albans; On-site; GBP 37,000 - 45,000; Full time

Job summary

A leading NHS team seeks a dedicated Care Coordinator to join the Intensive Intervention Team. This role involves working collaboratively with families and providing critical support for children and young people with disabilities. Ideal candidates will be flexible, resilient, and possess a professional registration in nursing or a related field.

Benefits

Regular clinical supervision

Opportunities for professional development

Involvement in local and national networks

Flexibility in working hours

Qualifications

• Experience in mental health care or similar environment is essential.
• Evidence of ongoing professional development is required.
• Experience of working with Autistic CYP and/or those with intellectual disabilities is crucial.

Responsibilities

• Contribute to intervention plans for children and young people in crisis.
• Support families and collaborate with multi-disciplinary teams in care.
• Maintain a high level of professionalism in emotive settings.

Skills

Communication

Collaboration

Resilience

Organisational skills

Education

NMC registered Mental Health Nurse, Learning Disability Nurse or Paediatric nurse

Qualifications in mental health, Positive Behaviour Support

University mentorship training

Job description

PALMS is expanding again and we are seeking to appoint a motivated, committed, flexible and forward thinking Care Coordinator to contribute to the Intensive Intervention Team (IIT) for the PALMS' population.

The PALMS' IIT includes an Administrator, Outreach Workers and a Specialist Positive Behaviour Analyst and Clinical Lead. This MDT works collaboratively and in collaboration with the wider PALMS' MDT to support these CYP as well as working with colleagues in the existing Hertfordshire crisis service C-CATT (CAMHS Crisis Assessment and Treatment Team).

*Proposed interview date: 25-July-2025*

Main duties of the job

The ideal candidate will be:

• Passionate about and have a desire to contribute to change in a vibrant NHS team
• Dedicated to supporting CYP who are autistic and/or have an intellectual disability and their families.
• Collaborative in their approach to work with families, networks, and others services
• Able to work both in a team environment and autonomously
• Able to maintain a high degree of professionalism when working in settings where there is a highly emotive atmosphere.
• Flexible in their approach and have resilience under pressure
• Have professional registration for your speciality

About us

We can offer you:

• Regular clinical and professional supervision including opportunities to meet as a team including peer reflection and Intervision
• Regular appraisal, personal development planning and opportunities for continuing professional development. This includes specific support with regards to fulfilling the PALMS' IIT role.
• Opportunities to work closely with a multi-disciplinary team and learn from other evidence based frameworks and approaches.
• Opportunities to provide clinical supervision and line management to other members of the PALMS IIT and core PALMS team as appropriate.
• Opportunities to connect with local and national networks
• Involvement in providing training

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-workYou need to apply before the interview takes place.

Job responsibilities

PALMS has longstanding commissioning arrangements to provide input toCYP on three distinct pathways of tailored intervention: standard, heavy and intensive. There has been an increase in the number of CYP presenting in/at risk of going into crisis; These children and families require a significant amount of clinical input to enable de-escalation, reduce risks and decrease the likelihood of being placed out of county.

Throughout 2020/21 PALMS collated robust data on the time and skills required to meet the needs of CYP presenting in crisis and demonstrated significant positive outcomes for CYP and their families. In addition, PALMS has been able to evidence the importance of a MDT approach to support these CYP. Simultaneously, Hertfordshire is committed to realising the vision of the long term plan. PALMS have therefore been provided with additional funding to support the PALMS population who are at risk of, or at, crisis.

Alongside supporting these CYP and their families, the work of the team will provide decision makers with evidence informed options and clear recommendation for developing and delivering an effective multiagency crisis service that is responsive to needs within Hertfordshire and which fully meets the vision of the long term plan.

The post is permanent; Roleswithin the IIT are flexible in terms of base as most of the work will be within the community across the county and as such a full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Interviews will be run either in person at one of our bases or using Microsoft Teams, full details and instructions will be provided to successful candidates.

Closing date - 13th July 2025

Interview Date: 25th July 2025

Person Specification

Training & Qualifications

• NMC registered Mental Health Nurse, Learning Disability Nurse or Paediatric nurse with relevant Mental health/Learning disability experience. Or osimilar professional qualification and a professional registration.
• Evidence of ongoing professional development
• Qualifications or certificates of training in mental health, Positive Behaviour Support (PBS)
• University mentorship training for student nurses

Experience

• Relevant experience in mental health care setting or behavioural setting (E.g. impatient, community, residential).
• Experience of working with parents/carers
• Experience of working with Autistic CYP and/or CYP with intellectual disability
• Experience of autonomously carrying out assessments in order to determine the most appropriate intervention plan
• Skills to provide on-going assessment, monitoring of mental health and behavioural needs
• Previous work with children and young people, either directly/indirectly (or personal experience of providing care)
• Experience of working with individuals who have mental health concerns and challenging behaviour.
• Experience of service quality monitoring
• Experience of working therapeutically with parents/carers/families of children and young people
• Experience of working in a multi-disciplinary Team

Knowledge & Skills

• Understand a range of communication styles when working with CYP. Demonstrable ability to communicate to CYP, their families and professionals sensitive and often difficult to receive information, using various methods including verbal, non-verbal, written and presentation skills.
• An understanding of the impact of Intellectual Disability, Autism and mental health difficulties and challenging behaviour on family life.
• Ability to empower parents/carers and to gradually fade out the need for direct support.
• Ability to carry out a range of physical health monitoring skills
• An understanding of the principles of risk assessment and risk management planning.
• Ability to evidence understanding and importance of safeguarding and child protection

Personal Abilities

• Ability to work with children & young people whose behaviour is personally challenging
• Ability to establish and maintain professional relationships and boundaries with young people
• An interest in, and commitment to, working with Autistic children and/or children who have an intellectual disability and/or mental health difficulties.
• Values that match positive behaviour practices
• Flexible and adaptable to meet the needs of the child/young person.
• Good organisational skills and an ability to manage competing service demands
• Ability and willingness to work flexibly including evenings and weekends
• Ability to travel around the county and outside base frequently given the enhanced outreach model of this post.
• Ability to work from home

Other Specifications

• Willingness to uphold the Trust's values
• Willingness to travel to alternate locations to provide services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£37,338 to £44,962 a yearpro annum pro rata