Care Coordinator

NHS; Rotherham; On-site; GBP 28,000; Full time

Job summary

A community care provider in Rotherham is seeking a Care Coordinator to ensure high-quality support for clients. You will coordinate care staff, manage rotas, and communicate with clients and healthcare professionals. Ideal candidates have experience in care coordination and strong IT skills. This permanent, full-time position offers a salary of £28,000 per year with flexible working patterns.

Qualifications

• Experience in care coordination or similar administrative role in health or social care.
• Ability to manage competing demands under pressure.
• Strong commitment to person-centred care.

Responsibilities

• Coordinate and maintain Support Workers' rotas to ensure continuity of care.
• Allocate staff according to client care requirements.
• Respond efficiently to enquiries via phone and email.

Skills

Strong communication skills

IT proficiency in Outlook, Word, Excel

Organisational skills

Problem-solving skills

Education

GCSE Grade A-C in English & Maths

Level 3 NVQ Health & Social Care

Tools

People Planner

Access Care Planning

Job description

Job Summary

As a Care Coordinator, youll play a key role in ensuring that our clients receive consistent, personalised high-quality care. This is a dynamic position requiring excellent organisation, problem-solving, and communication skills within a fast-paced environment.

Key Requirements

• Previous experience in a care coordination or similar administrative role within health or social care.
• Strong IT skills and proficiency in Outlook, Word, and Excel.
• Ability to prioritise tasks and manage competing demands under pressure.
• Excellent communication and interpersonal skills.
• A strong commitment to person-centred care and high standards of service.

Main Duties

• Effectively coordinate and maintain Support Workers\' rotas, ensuring continuity of care and appropriate client-staff matching.
• Allocate fully trained staff in line with client-specific care requirements.
• Respond efficiently to telephone and email enquiries.
• Use care planning and rostering systems such as People Planner and Access Care Planning (ACP).
• Liaise with clients, families, healthcare professionals, and colleagues to ensure seamless service delivery.
• Respond to changes in care requirements or scheduling swiftly and professionally.
• Provide regular support and supervision to the care team.
• Participate in the on-call rota as part of a shared team responsibility.
• Hold a valid UK driving license, access to a vehicle, and the ability to obtain business insurance.

About Us

Caremark Rotherham & Sheffield are seeking a dedicated and compassionate Care Coordinator to join our experienced management team. We proudly deliver high-quality support to children and adults living with complex needs in the community and are rated Good by the CQC.

Details

• Date posted: 21 August 2025
• Salary: £28,000 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: L0111-25-0002
• Job locations: Fusion At Magna, Magna Way, Rotherham, South Yorkshire, S60 1FE

Job Description

Responsibilities

• Reports to: Care Manager
• Summary of role: To ensure all client visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.
• Principal responsibilities: Answering all incoming telephone enquiries; Recruitment and vetting of Care & Support Workers; Processing new client referrals; Preparing documentation for Case Leaders; Permanent allocation of Care & Support Workers to client visits; Administration of Individual Care & Support Agreements; Maintaining client and worker files; Maintaining computer systems and records; Ensuring compliance with office procedures; Wage and invoice assistance; Production of reports and management information.

Person Specification

Essential

• GCSE Grade A-C in English & Maths
• Computer literate and able to use Outlook, Word, Excel and other computer systems
• Background in the care sector coordinating rotas
• An excellent professional communicator

Desirable

• Level 3 NVQ Health & Social Care Qualification or any other related subject

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.