Care Coordinator

Cera Care; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in health and social care is looking for a Care Coordinator. The role involves managing care delivery, matching care workers to clients, and ensuring compliance with relevant regulations. Successful candidates will have experience in domiciliary care and a passion for delivering exceptional service.

Benefits

NVQ and in-house training and development

Employee benefits platform with shopping discounts

Employee Assistance Programme

Company pension scheme

25 days holiday entitlement + bank holidays

Qualifications

• Ideally two years experience working as a senior for a Domiciliary Care Agency.
• Knowledge of CQC/CI/CIW Compliance is essential.
• Must be a driver with access to a vehicle.

Responsibilities

• Manage the delivery of high-quality care services.
• Ensure Care Workers are matched to Clients effectively.
• Conduct care assessments and motivate care staff.

Skills

Motivated to deliver first class care

Knowledge of scheduling and rota system

Organised and methodical

Good eye for detail

Education

NVQ/SVQ Level 2 or 3 (not essential)

Job description

We are looking for a Care Coordinator to join our team at Cera Care Ltd. In this role, you will effectively and efficiently manage the delivery of high quality care services, ensuring that Care Workers are matched to Clients based on the level and type of care they need, along with, when possible, being in close proximity.

Requirements:

• Ideally two years experience working as a senior for a Domiciliary Care Agency
• Motivated to deliver first class care
• Knowledge of scheduling and a rota system
• Knowledge of CQC/CI/CIW Compliance is essential.
• Ideally experienced in conducting care assessments, care reviews and being able to motivate care staff.
• Organised, methodical, and a good eye for detail.
• Ideally NVQ/SVQ 2 or 3 qualified (not essential)
• Must be a driver with access to a vehicle
• Registered with the SSSC (Scottish branches)

You'll have access to:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• We will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employee
• We will fund your qualifications but there is a SCW (Wales) registration fee to be paid by the employee
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

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Created on 29/06/2025 by TN United Kingdom