Care Coordinator

Nurseplus UK Ltd; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Care Coordinator to join their dynamic homecare team in Norwich. This role is ideal for someone passionate about making a difference in people's lives and providing high-quality care. You will be responsible for managing relationships with service users and care workers, ensuring effective rostering, and maintaining compliance with care standards. With a focus on career development and a supportive work environment, this position offers a pathway for growth and the chance to contribute to a vital service in the community.

Benefits

Contributory pension scheme

Company Healthcare scheme

Company discounts for retailers

Your birthday off

Cycle to work scheme

Generous maternity and paternity benefits

Qualifications

• Full UK driving license is essential.
• Strong focus on teamwork and ability to work independently.

Responsibilities

• First point of contact for service users and care workers.
• Rostering staff to ensure safe service delivery.
• Monitoring care workers and conducting supervisions.

Skills

Communication Skills

Organizational Skills

Teamwork

Flexibility

Job description

This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Norwich area. We have a large homecare office based in Norwich. If you re motivated by making a difference in people s lives and passionate about providing good care, then this could be the role for you.

Benefits of working with Nurseplus as a Care Coordinator:

• Salary is competitive
• A structured pathway for your career development
• Contributory pension scheme
• Company Healthcare scheme
• Company discounts scheme for high street retailers
• Your birthday off
• Cycle to work scheme
• Generous maternity and paternity benefits

The main duties of the Care Coordinator role include:

• Be the first point of contact for both new and existing Service Users and Care Workers.
• Effectively handle initial enquiries from prospective service users and their families.
• Rostering staff to provide a safe delivery of service to clients.
• Liaise with other professionals involved in service users' care.
• Assisting with recruiting new care workers to the team.
• Monitor care workers and carry out supervisions and appraisals.
• Supporting the effective handling of safeguarding, incidents, and complaints as required.
• Ensure the service is working within the standards expected by the CQC.

What we are looking for in a successful candidate:

• A full UK driving license is essential
• A good communicator with the ability to build and maintain strong relationships.
• Flexible to cope with changing demands and priorities, remaining calm under pressure.
• Well organised with the ability to multitask.
• A Friendly, confident and helpful telephone manner.
• A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
• A person with a positive, focused attitude to enable targets to be met and exceeded.

About us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.