Care Coordinator

ISS Healthcare; Newcastle-under-Lyme; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Career growth

Expert support systems

Extraordinary Care Awards

Job summary

CCH Group in the UK is seeking a Care Coordinator to organise and deliver high-quality home care across our community. You’ll manage care workers, coordinate rotas, assess and review individual care plans, and support field staff with guidance and supervision, requiring a valid driving licence and access to your own vehicle due to travel.

This role offers leadership opportunities, access to expert systems, and recognition through awards; NVQ 3 is desirable, healthcare experience preferred, and

Qualifications

• Experience delivering community care and coordinating care workers.
• Familiarity with CQC, care plans, and rota management.
• Driver’s licence and access to own vehicle due to travel requirements.

Responsibilities

• Coordinate care workers and field-based duties.
• Assess and review individual care plans and care needs.
• Supervise and support field staff to ensure high-quality care.
• Travel to client locations as part of the role.

Skills

Care coordination

Rotas management

Staff supervision

Driving licence

Healthcare experience

Education

NVQ level 3 (desirable)

Job description

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.

Location:Hooters Hall Road, Lymedale Business Park,Newcastle-under-Lyme, ST5 9QF

Salary £25,364 + extra payments for on call

Operating company: Human Support Group

Driving licence is required

Monday to Friday 9am - 5pm with additional on call duties on a rota basis

Job Description

What you’ll do

The Care Coordinator plays a key role in ensuring the highest quality care services by managing care workers and performing field-based duties. Responsibilities include assessing and reviewing individual care plans, as well as supervising, instructing, and supporting care staff in the field. This role requires a valid driver’s license and access to your own vehicle due to the travel involved.

What We Offer:

• Career Growth: Leadership opportunities with a trusted sector leader.
• Support: Access to top experts and innovative systems.
• Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.

Qualifications

What you'll Bring:

Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers.

Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role.

NVQ level 3 is desirable

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.