Care Coordinator

Riverside; London; On-site; GBP 31,000; Full time

Job summary

A leading housing association is looking for a Care Coordinator who will support service delivery and ensure high-quality care. The role involves managing staff, developing care plans, and compliance with legislation. The successful candidate will be organized, have excellent IT skills, and a solid understanding of care standards, while having a chance at personal development opportunities within an inclusive workplace.

Benefits

Competitive pay

Pension scheme

Holidays

Flexible working

Personal development opportunities

Qualifications

• Experience in staffing and budget management.
• Highly organized with the ability to meet challenging deadlines.
• Experience with Extra Care referral processes.

Responsibilities

• Oversee recruitment, development, and training of care staff.
• Manage compliance with ARCO and CQC standards.
• Create and monitor care plans and staff rotas.

Skills

IT skills

Knowledge of CQC standards

Staff management

Organizational skills

Job description

Job Title: Care Coordinator

Contract Type: Permanent

Salary: £30,250 per annum

Working Hours: Full time 37.5 hours

Working Pattern: Shift rota 5 days out of 7 including weekends

Location: Lorenco House, Haringey

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. Riverside recruits to potential, not just skills and experience, so we encourage applications even if you don't meet all the essential criteria.

The role of Care Coordinator

You will support the Senior Care Co-ordinator in leading service delivery, driving high-quality care, hospitality, and support. Responsibilities include recruitment, development, and deployment of the care team, managing referrals, developing personalized care plans, and ensuring compliance with legislation and standards.

About you

• Good IT skills and literacy
• Knowledge of CQC standards and compliance
• Experience in staffing and budget management
• Staff management, development, and retention experience in care settings
• Experience with Extra Care referral processes
• Highly organized with the ability to meet challenging deadlines

Why Riverside?

Riverside is a housing association committed to enhancing communities. We offer a wide range of benefits, including competitive pay, pension, holidays, flexible working, and personal development opportunities.

Diversity and Inclusion

We value diversity and foster an inclusive workplace where everyone is respected and empowered. Applications may close early, so apply promptly.

Role Responsibilities

• Promote and market senior living products
• Manage administrative systems for service operations
• Ensure compliance with ARCO and CQC standards
• Maintain the Season brand standards
• Line-manage care staff, oversee development and training
• Hold team meetings and promote good practice
• Oversee referral, assessment, and move-in processes
• Create and monitor care plans and staff rotas
• Coordinate with contractors and internal partners
• Perform quality assurance audits
• Encourage community engagement and social activities
• Advise the Senior Care Co-ordinator on care issues
• Organize open days and promote the scheme
• Work 5 days over 7, including occasional night shifts
• Recruitment, staff development, health and safety, budgeting, and working with local managers