Care Coordinator

Yes Care Group; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Une agence de soins à domicile bien établie recherche un Coordinateur de Soins expérimenté pour son bureau de West London. Le candidat retenu bénéficiera d'une formation et d'un développement de carrière, tout en jouant un rôle clé dans l'organisation et la qualité des services fournis aux clients. Les responsabilités incluent la gestion des soins, la supervision des travailleurs et l'assurance de la conformité avec les normes de qualité.

Qualifications

• Au moins un an d'expérience en tant que Coordinateur de soins.
• Obtention d'un Diplôme Niveau 2 en Santé et Soins Sociaux.
• Familiarité avec les logiciels de gestion de personnel souhaitée.

Responsibilities

• Accepter les packages de soins et assigner des travailleurs aux utilisateurs de services.
• Produire des horaires pour les travailleurs des soins et gérer le logiciel de roster.
• Surveiller la présence et la ponctualité des travailleurs de soins.

Skills

Problem-Solving Skills

Interpersonal Skills

Customer Service Skills

Team Player

Self-Motivated

Reliable

Education

Level 2 Diploma for Health and Social Care (QCF)

Tools

Staff Plan

CM2000

Job description

Don’t hesitate to contact us. When you are looking for a team that can help you meet your goals for your website, don’t look further. All you need to do is fill in the contact form, message us and hit the contact us button.

Address: 2nd Floor, Allied Sainif House, 412 Greenford Road, Greenford, UB6 9AH.

Yes Care Limited is looking to recruit an experienced Care Coordinator for its West London Office. Yes Care Limited is a well-established and expanding Domiciliary Care agency that provides home carers to clients, helping them to continue living safely and independently in their own homes.

This represents an exciting opportunity for the right individual, who will be positive, proactive, resilient, and a keen problem-solver with sound judgement, to join a growing and dynamic company and help steer our contract in South West London to further growth.

We focus on personal development and this post represents an opportunity for the successful individual to maximize their potential by taking advantage of the training and career-track development that we offer, among other benefits.

Applicants must have held a Care Coordinator position in a domiciliary care agency for at least one year as this job requires the successful candidate to be able to start the actual work from day one and hit the ground running.

The Care Coordinator’s duties will include:

• Accepting care packages and assigning care workers to service users in an appropriate manner.
• Producing care workers’ rotas and managing the roster software.
• Ensuring that service user and care worker files are complete.
• Using electronic monitoring software to monitor care workers’ attendance and timeliness for visits.
• Arranging care reviews and risk assessments for service users with the field supervisor.
• Conducting telephone monitoring and service user visits and ensuring service quality.
• Producing the care worker payroll every fortnight.
• Liaising with clients, local authorities and other stakeholders.
• Recruiting care workers.
• Managing care workers and conducting care worker supervisions.
• Representing the company during meetings with officials and service commissioners.
• Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date.
• Ensuring that our service complies with CQC requirements.
• Ensuring that the highest standards of care are maintained at all times.

The role of Care Coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential attributes:

• Self-motivated and proactive.
• Extremely responsible.
• Strong problem-solving skills and ability to think outside the box.
• Strong interpersonal and customer service skills.
• A keen team player.
• Ability to take initiative.
• The drive to learn and succeed.
• Reliable and Trustworthy.
• High integrity.
• Sound judgement.
• Flexible.

Essential Skills and Experience:

• At least one year’s experience as the Care Coordinator of a domiciliary care agency.
• Obtained Level 2 Diploma for Health and Social Care (QCF).

Desirable Skills and Experience:

• Familiarity with Staff Plan and CM2000 or other relevant software.
• Immediate start preferred.

Job Type:Full-time.

Required experience:Care coordinating: 1 year.

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