Care Coordinator

HighlandHearts HomeCare Ltd; Elgin; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A compassionate homecare provider is seeking a Care Coordinator in Elgin to oversee care delivery. The ideal candidate will coordinate care visits, supervise staff, and ensure compliance with care standards. Applicants should have SVQ Level 3 in Health & Social Care and strong leadership skills. Flexible working hours and competitive salary offered.

Benefits

Competitive salary

Flexible working hours

Ongoing professional development

Mileage reimbursement

Supportive team culture

Qualifications

• Experience in a care setting preferred.
• Compassionate and empathetic approach to care.
• Strong understanding of Scottish health and social care legislation.

Responsibilities

• Coordinate and schedule care visits.
• Supervise and support care staff.
• Conduct assessments in clients’ homes.
• Maintain accurate care delivery records.

Skills

Organisational skills

Leadership abilities

Communication skills

IT literacy

Client-focused

Education

SVQ Level 3 in Health & Social Care

Supervisory qualification

Tools

Microsoft Office

Electronic care systems

Rota management tools

Job description

About Us

HighlandHearts Homecare LTD is a compassionate, person-centred homecare provider committed to delivering high-quality, tailored support that promotes independence and dignity for people in Moray and North Aberdeenshire. We are a growing team, proud of our dedication to excellence and to upholding the highest standards of care, in line with the Scottish Social Services Council (SSSC) Codes of Practice.

Job Overview

We are seeking an experienced and motivated Care Coordinator to join our team. This is a key leadership and organisational role that ensures the smooth delivery of care services to our clients. The successful candidate will be responsible for planning, coordinating, and overseeing care delivery while supporting and supervising a team of carers.

Responsibilities

• Coordinate and schedule care visits in line with client needs, staff availability, and continuity of care.
• Work closely with the Registered Manager and support staff to deliver quality outcomes.
• Monitor the effectiveness of care plans and make adjustments as needed.
• Conduct care assessments, risk assessments, and reviews in clients’ homes.
• Supervise and support care staff, including carrying out spot checks and performance reviews.
• Ensure all care delivery is compliant with SSSC standards and the Health and Social Care Standards.
• Maintain accurate and up-to-date records using our electronic care planning system.
• Respond promptly to changes in care needs, client emergencies, or staff absences.
• Participate in the on-call rota as required.
• Maintain effective communication with clients, families, social workers, and healthcare professionals.
• Assist in recruitment, onboarding, and training of care staff.

Essential Skills & Attributes

• Excellent organisational and time-management skills
• Strong leadership and communication abilities
• Ability to multitask and work well under pressure
• Compassionate, empathetic, and client-focused
• High level of IT literacy (Microsoft Office, electronic care systems, rota management tools)
• Knowledge of Care Inspectorate regulations and SSSC Codes of Practice
• Able to work flexibly, including occasional evenings or weekends as required

Qualifications & Knowledge Required

• SVQ Level 3 in Health & Social Care (or working towards it) – essential
• Supervisory or management qualification (or willingness to work towards one) – desirable
• Sound understanding of Scottish health and social care legislation and best practices
• Knowledge of SSSC registration requirements and responsibilities
• Full UK Driving Licence and access to own vehicle – essential

What We Offer

• Competitive salary (based on experience and qualifications)
• Flexible working hours with some remote work options
• Ongoing professional development and support to gain qualifications
• Mileage reimbursement
• Company phone/laptop where required
• Supportive and friendly team culture
• Opportunity to make a real difference in the lives of others
• Join HighlandHearts Homecare and help us deliver heart-led care that matters.

Location Coverage

You must be willing and able to travel across Moray and North Aberdeenshire, including areas such as Elgin, Keith, Huntly, Banff, and surrounding rural communities.

SSSC & PVG Scheme

This role requires SSSC registration (as a Supervisor) and membership in the PVG (Protecting Vulnerable Groups) Scheme. HighlandHearts Homecare LTD is committed to safer recruitment practices and upholding safeguarding standards.

How to Apply

Send your CV and a brief cover letter to [e-mail].

For an informal discussion about the role, please contact our Registered Manager 07456485864.