Care Coordinator

Kingsley Healthcare Group; Crostwick; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Induction & training

Career progression

Employee Assistance Programme

Blue Light Card

Loyalty holiday days

Refer a friend bonus

DBS paid

Uniform provided

Holiday pay on bank holidays

Paid breaks

Welcome bonus

Job summary

Kingsley Healthcare Group in Crostwick near Norwich is seeking a Care Coordinator to ensure residents receive high-quality, person-centred care, working with the care team to match individual needs and preferences.

You will organise shifts, administer and record medication, liaise with health professionals and maintain residents' computerised care plans, while contributing to induction and supervision of staff.

Qualifications

• Experience supervising a care team.
• Ability to show empathy and understand residents' needs.
• Strong leadership and communication within a team.
• Organised, detail-oriented and methodical.
• Flexibility around shifts and responsibilities.

Responsibilities

• Coordinate and manage resident care to ensure high-quality, person-centred care.
• Organise shifts, administer and record medication.
• Liaise with health professionals and update care plans.
• Assist with induction, training and supervision of support staff.

Skills

Empathy

Leadership

Team supervision

Attention to detail

Flexible scheduling

Education

NVQ3 in Health & Social Care

Job description

About The Company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

About The Company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care.

In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction.

We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About The Role

As a Care Coordinator, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents’ computerised care plans. You will assist with the induction, training and supervision of support staff.

Reports to: Home Manager

Skills and attributes

• Experience of supervising a care team.
• An ability to show empathy and understanding of the needs of the residents.
• Good leadership skills with the ability to communicate effectively and work as part of the team.
• A good eye for detail, and are organised and methodical.
• Flexibility around working schedules, roles and responsibilities.

Education and qualification

• You will have, or be working towards, NVQ3 in Health & Social Care.

What will you gain?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

• St Mary's Care Home, Norwich, Norfolk
• Pay:: £14.50 per hour
• Type: Permanent
• Shift: Nights
• £500 Welcome bonus

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme
• Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
• Refer a friend and receive a thank you gift of up to £500 *
• We’ll pay for your full DBS disclosure
• Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.
• Enhanced rates of pay for bank holidays
• Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
• £500 Welcome bonus

Location

St Mary’s Care Home, set in the pleasant rural village of Crostwick, between Norwich and Wroxham, offers residential, dementia and respite care in a relaxed environment that feels very homely.

North Walsham Road, Crostwick, Norwich NR12 7BZ

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.