Care Coordinator

Primary Care Careers; Bury St Edmunds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local healthcare network in Bury St Edmunds is looking for a motivated care coordinator to join their team. You will support patients with complex health needs, working with GPs and nurses to ensure they receive appropriate care. This full-time position offers a supportive environment, professional development opportunities, and a chance to make a real difference in patients' lives.

Benefits

NHS pension scheme

Flexible working hours

Annual leave of minimum 33 days

Qualifications

• Experience in healthcare sector, care, or community support roles.
• Able to work independently and as part of a team.

Responsibilities

• Work closely with healthcare professionals to support patients.
• Act as a point of contact for patients and carers.
• Coordinate care for people with long-term conditions.

Skills

Highly organized

Strong communication skills

Compassionate

Approachable

Patient-focused

Confident using IT systems

Job description

Bury St Edmunds Primary Care Network (PCN) is looking for a motivated and compassionate care coordinator to join our growing team on a full-time basis. This is an exciting opportunity to play a key role in supporting patients across our practices by ensuring they receive the right care, at the right time, from the right service.

Main duties of the job

• Work closely with GPs, nurses, and other healthcare professionals to support patients with complex health and social care needs.
• Help patients navigate the health and care system, ensuring they are connected with the most appropriate services.
• Act as a point of contact for patients and carers, providing personalised support.
• Coordinate care for people with long-term conditions, frailty, and those requiring proactive management.
• Contribute to improving patient experience and outcomes within the PCN.

About us

What we offer:

• A supportive and friendly team environment within Bury St Edmunds PCN.
• Opportunities for professional development and training.
• Flexible working hours (up to 37.5 per week).
• NHS pension scheme and staff benefits.
• Annual leave: Minimum of 33 days FTE with enhancements for long service.

If you are passionate about making a difference to patients and would like to be part of a forward-thinking PCN team, we'd love to hear from you.

Job responsibilities

If you would like to find out more informationabout this role, please see the attached job specification.

Person Specification

Experience

• Highly organised with strong communication skills.
• Able to work independently and as part of a team.
• Compassionate, approachable, and patient-focused.
• Confident using IT systems and managing information.
• Experience working in the healthcare sector, care, or community support roles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.