Care Coordinator

Bluehaus Creative; Bedford; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading domiciliary care provider in Bedford is seeking an experienced and passionate Care Coordinator to join their award-winning team. This role involves managing staff rotas, liaising with clients, and ensuring the delivery of compassionate care. With a focus on professional growth, you will play a vital role in maintaining service quality while managing operations effectively. The ideal candidate is organised, experienced in care coordination, and committed to enhancing client care.

Benefits

Competitive salary

Paid mileage

Training & development

20 days annual leave plus bank holidays

Paid DBS check

Blue Light Card discounts

Paid volunteer days

Qualifications

• Minimum of 12 months experience in care coordination in a domiciliary setting.
• Understanding of CQC regulations and compliance.
• Full UK driving licence and access to own vehicle with class 1 business use insurance.

Responsibilities

• Create and manage weekly staff rotas based on client needs.
• Liaise daily with clients, families, and healthcare professionals.
• Conduct regular care visits and respond to urgent cover needs.

Skills

Highly organised

Proactive

Team player

Exceptional communication skills

IT confident

Education

NVQ Level 3 in Health & Social Care

Tools

Care management software

Job description

Care Coordinator

We're looking for an experienced, passionate and proactive Care Coordinator to join our growing team and help us deliver exceptional care in our local community.

Join Our Award-Winning Team!

At GoodOaks Homecare, we take pride in the personal yet professional care we provide. We are an award-winning, values-led domiciliary care provider that recognises and rewards the incredible people who work with us. We're now looking for an experienced, passionate and proactive Care Coordinator to join our growing team and help us deliver exceptional care in our local community.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Bedford.

About the Role

As a Care Coordinator, you will be a central figure in the team, ensuring our clients receive timely, consistent, and compassionate care. Your main responsibilities include:

• Create and manage weekly staff rotas based on client needs and care worker availability
• Liaise daily with clients, families, carers, and healthcare professionals
• Conduct regular care visits and respond to urgent cover needs
• Complete community assessments and assist with care certificates as required
• Troubleshoot scheduling or staffing issues in real-time
• Manage staff absences, re-allocate care visits, and ensure continuity of care
• Participate in the on-call rota to provide support outside office hours
• Assist with recruitment, onboarding, induction, and training of new care professionals
• Support compliance with CQC standards, including maintaining accurate records
• Help the branch grow by onboarding new clients and building partnerships

This role is initially around 90% service-based, with an expectation to cover care calls as needed.

Who You Are

We're looking for someone who is:

• Highly organised & proactive
• Team player
• Person-centred
• Exceptional communication skills
• Reliable and able to foster a strong team ethos
• Experienced in using care management software systems
• IT confident
• Professional and positive
• Growth-focused

Qualifications & Experience:

• Minimum of 12 months of experience in care coordination in a domiciliary setting is essential
• Understanding of CQC regulations and compliance
• NVQ Level 3 in Health & Social Care is desired
• Full UK driving licence and access to own vehicle with class 1 business use insurance

What We Offer

We believe in rewarding dedication and providing our team with the tools to thrive.

• Competitive salary (£26,000 - £27,000 DOE)
• Paid mileage
• Paid induction and ongoing training & development
• 20 days annual leave plus bank holidays
• Supportive, approachable management team
• Paid DBS check (if required)
• Blue Light Card - access to nationwide discounts
• Paid volunteer days

Ready to make a real difference?

If you're looking for a meaningful career where your leadership makes lives better - apply now to join a company that genuinely values and supports its team.

Office
Bedford

Role
Office Role

Locations
Bedford

Yearly salary
£26,000 - £27,000

Employment type
Full-time