Care Coordination Lead: Matching & Scheduling Clients

Cera Care Ltd.; Bournemouth; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Employee Assistance Programme

Company pension scheme

25 days holiday + bank holidays

Paid DBS/PVG

Mileage allowance

Job summary

Cera Care Ltd. is seeking a dedicated Care Coordinator in Bournemouth to ensure high-quality care delivery. You will match Care Workers to Clients based on needs and proximity, coordinate schedules, and support a smooth operation under the Registered Manager.

The role requires prior domiciliary care experience, scheduling knowledge, and compliance with CQC/CIW guidelines, with a driver license and vehicle access preferred. The company provides training and a competitive benefits package.

Qualifications

• Two years experience as a senior for a domiciliary care agency
• Scheduling and rota system knowledge
• CQC/CIW/CI guidance knowledge
• Experience in care assessments and reviews
• Organised, methodical, detail-oriented
• Driver with access to a vehicle
• NVQ/SVQ 2 or 3 preferred (not essential)

Responsibilities

• Manage delivery of high quality care services
• Match carers to clients based on care needs and proximity
• Coordinate rota and scheduling to ensure coverage
• Ensure compliance with regulatory standards and company policies

Skills

Senior care experience

Scheduling & rota knowledge

CQC/CIW compliance

Care assessments & reviews

Motivating care staff

Organised & detail-oriented

Driver with vehicle access

Education

NVQ/SVQ 2 or 3 (preferred)

Job description

Cera Care Ltd. is seeking a dedicated Care Coordinator in Bournemouth to ensure high-quality care delivery. You will match Care Workers to Clients based on needs and proximity, coordinate schedules, and support a smooth operation under the Registered Manager.

The role requires prior domiciliary care experience, scheduling knowledge, and compliance with CQC/CIW guidelines, with a driver license and vehicle access preferred. The company provides training and a competitive benefits package.