Care Co-ordinator (RMN, OT or Social Worker) -ReFoCuS Team

CNWL; London; On-site; GBP 44,000 - 54,000; Full time

Job summary

Join a forward-thinking healthcare team dedicated to delivering exceptional patient care. As a Care Co-ordinator, you will play a vital role in assessing and managing the healthcare needs of patients within a secure environment. This position offers the opportunity to make a real difference in the lives of individuals with complex needs, working collaboratively with a diverse team of professionals. Embrace a culture that values compassion, innovation, and personal development while being part of an organization recognized for its commitment to quality care. If you're motivated to enhance patient well-being and contribute to a supportive community, this role is perfect for you.

Benefits

Health and wellbeing services

Season ticket loans

Cycle to work scheme

Access to training opportunities

Career progression support

Discounts through MyTrustBenefits

Qualifications

• Registered Practitioner with experience in mental health care required.
• Experience in multi-disciplinary team settings and care coordination essential.

Responsibilities

• Assess and manage health and social care needs for patients.
• Work with a multi-disciplinary team to develop care plans.

Skills

Mental Health Assessment

Care Planning

Risk Assessment

Communication Skills

Team Collaboration

Crisis Management

IT Skills

Knowledge of Mental Health Legislation

Education

Registered Practitioner (Mental Health Nurse, OT, Social Worker)

Post registration qualification (CBT, DBT, etc.)

Tools

Care Programme Approach (CPA)

NHS Electronic Staff Records system

Job description

Search here to find a new job, a new career, an opportunity
to up skill or to simply change your career direction.

Become part of our team.
We care for you as much as you care for others.

There’s a place for you at CNWL.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

Care Co-ordinator (RMN, OT or Social Worker) - ReFoCuS Team

NHS AfC: Band 6

Main area Health & Justice Services Grade NHS AfC: Band 6 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week Job ref 333-D-HJ-1750

Site Hathaway House Town London Salary £44,806 - £53,134 per annum incl. HCAS pro rata if P/T Salary period Yearly Closing 05/01/2025 23:59

Job overview

Central & North West London NHS Foundation Trust is a Top Employer Award Winner & works in partnership to provide responsive & dependable primary care, mental health, intellectual disability & substance misuse services to the diverse & culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative & enthusiastic Care Co-ordinator (RMN, OT or Social Worker) to join our forward thinking, friendly & expanding Mental Health team in the Kensington, Chelsea and Westminster Community Forensic Team.

By joining our Health & Justice Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health & well-being. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed & maintained to the highest of standards at all times.

Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system & other agencies, we provide responsive, dependable & high-quality primary care & mental health services to those who may have offended & those at risk of offending in the communities we serve, to improve their health status & to encourage social inclusion.

The post holder will work as a Care Co-ordinator as part of a multi-disciplinary team, to assess, plan and review health and social care needs under the Care Programme Approach (CPA) for a group of service users with a forensic/offending history.

To undertake comprehensive assessments alone or with colleagues and feedback to the Multi-disciplinary Team, ensuring that planned care is individual and appropriate to the needs of the patient.

To provide effective case management to a defined caseload in accordance with the Care Programme Approach, in conjunction with the team, appropriate departments and external health, social care and forensic services.

Working for our organisation

Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:

• Monthly supervision
• Access to exciting internal and external training opportunities.

Excellent progression through various career pathway opportunities such as but not limited to:

• Support and guidance with Revalidation
• Hidden Gem and annual award ceremonies

Excellent staff benefits, our benefit packages are amongst the best in London and include:

• Health and wellbeing services
• Season ticket loans
• Cycle to work scheme

The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Detailed job description and main responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Quality of Care:

• Promote the health and well-being of patients and maintain a safe, caring and therapeutic environment based on an individualised approach.
• Working with the Team Leader to provide an environment that promotes training and development among the workforce.
• To work under the direction of the team manager and staff in the service to ensure that clinical priorities are clearly understood and met to an agreed standard.
• To assess health and social care needs and negotiate care plans with patients and staff teams.
• To undertake risk assessments including the formulation of a comprehensive plans developed jointly with the patients and staff teams.
• To provide a service sensitive to age, culture, ethnicity and gender, sexuality and disability.
• To contribute to the effective multi-disciplinary team working within the team and the rest of the service.
• To carry out duties in accordance with professional, CNWL and Local Authority policies.
• To undertake comprehensive assessment of individuals: to include all areas of need and information gathering from all relevant Prison departments and external agencies.
• To case manage an identified caseload of clients, in conjunction with the multi-disciplinary team and relevant agencies and carers. To include the planning and implementation of effective care plans, regular review meetings, timely referral to external agencies, within the framework of the CPA, to ensure effective pre-release and discharge planning.

For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert.

Person specification

Education and Qualifications

• Registered Practitioner (Mental Health Nurse, OT, Social Worker)
• Evidence of professional development since registration
• Post registration qualification that enhances clinical work: CBT, DBT, Dual Diagnosis, etc.

Previous Experience

• Experience of working as part of a multi-disciplinary team
• Experience of care co-ordinating within CPA framework
• Experience of working in community setting
• Experience of mentoring or supervising students
• Experience of working in a Prison or forensic environment

Skills & Knowledge

• Expert in engaging with people with mental health problems, assessing their needs, designing and delivering appropriate interventions and evaluating the effectiveness of the process.
• Risk assessment and management skills.
• Excellent communication skills both verbal and written.
• Excellent IT skills.
• Ability to work effectively as part of a team and independently as appropriate.
• To use supervision positively and effectively.
• Proven ability to work patients to increase their level of self-determination and resilience.
• Knowledge of the needs and rights of patients.
• Knowledge of safeguarding frameworks
• Problem solving, stress management & conflict resolution skills.
• Ability to engage in evidence based practice, with an understanding of care quality (clinical governance).
• Knowledge of CPA, Mental Health Act, MAPPA, legislation and policies relevant to prison mental health.
• Motivated to maintain the highest standards possible in the service.
• Able to accept constructive feedback.
• Able to ask for support where required
• Compassionate & non-judgmental approach.
• Smart appearance and professional manner.

Other

• To conduct self in accordance with relevant code of conduct and practice for registration.

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Chet Patel Job title Team Manager Email address [e-mail] Additional information

We are a friendly team and encourage any prospective candidate to contact us with any questions and/or to book an informal visit.

You can also find more information on our services and the work we do within the Health & Justice Directorate please do take a look at our new website https://www.cnwl.nhs.uk/health-and-justice

Our healthcare services work to a 7-day week working model, to ensure our patient's healthcare is managed and maintained to the highest of standards at all times.