Care Co-ordinator (CPN)

Integrated Care System; London; On-site; GBP 44,000 - 53,000; Full time

Job summary

A leading mental health service provider is seeking a Care Co-ordinator to join their recovery and support teams in London. The role focuses on patient care in a multi-disciplinary environment, requiring registered nurses to manage caseloads effectively. This is an opportunity to develop skills in a vibrant work culture while supporting individuals on their recovery journey.

Benefits

Flexible working

Career development opportunities

Inclusive and diverse workforce

Qualifications

• Professionally registered with HCPC, NMC, or Social Work England.
• Significant relevant clinical experience required.
• Evidence of continuing professional development.

Responsibilities

• Support clinical responsibilities within mental health communities.
• Lead junior staff and manage difficult situations.
• Advocate for service users' rights and needs.

Skills

Quality care provision

Interpersonal skills

Problem solving

Advocacy for individual needs

Ability to work autonomously

Resilience in difficult situations

Education

Registered Adult Nurse

Registered Mental Health Nurse

Registered Learning Disabilities Nurse

Job description

Go back South West London and St Georges Mental Health NHS Trust

Care Co-ordinator (CPN)

The closing date is 15 July 2025

A great opportunity exists with a vacancy arising for the role of Care Coordinator in the Kingston Recovery and Support Teams. We are seeking to recruit into a nursing care coordination position for the South Kingston RST. Those that are successful would be based at Acacia Unit, Tolworth Hospital.

The successful applicant will have scope to develop as a Clinician, in a multi-disciplinary team. CC's report to the Team Manager who reports to the Clinical Manager for Adult Community Services in the Borough of Kingston.

Main duties of the job

We are looking for a positive, motivated and committed individual who understands the Trust's values and their role in creating a vibrant work culture. This post is open to those professionally registered with the HCPC, NMC or Social Work England. It is desirable for applicants have experience of working cases of patients within a mental health community setting.

The successful applicant will be clinically responsible for a caseloads and will participate in key meetings such as Zoning, seeking to provide high-quality services strongly focused on recovery to patients. The role requires one to attend to commissioned Key Performance Indicators (KPIs) for activity and quality.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Job responsibilities

Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service users own experience and clinical judgment.

Advocating for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Escorting service users, as required, in line with Trust policies.

Demonstrating an enhanced understanding of Mental Health signs and symptoms and an understanding of how these may present in practice including recognition of impact on patient presentation and behaviour including risk factors. Supporting and teaching junior staff to develop understanding of mental health signs and symptoms and develop appropriate responses to these in practice.

Recognising and responding appropriately to challenging behaviour in line with Trust policies and training. Leading and coordinating junior staff and the wider care team in the management of difficult situations and de-escalation anddeveloping resilience and strategies to manage, including on leading staff and patient de-briefing sessions.

Person Specification

Qualifications

• Registered Adult Nurse and/or Registered Mental Health Nurse and/or Registered Learning Disabilities Nurse

Experience and Knowledge

• Experience of researchbased/reflective practice, e.g. understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence based practice
• Significant relevant clinical experience
• Evidence of continuing professional development
• Experience as a preceptor / mentor
• Knowledge of clinical governance and audit
• Experience of taking responsibility for a ward / clinical unit.
• Experience of engaging / supporting clinical research projects
• Experience of supporting practice development in clinical areas

Skills and Abilities

• Able to provide quality care that is responsive to service user's needs, without close supervision
• Resilient: able to cope with difficult interpersonal situations.
• Self-aware, self-confident and intrinsically motivated to do a good job and to motivate others
• Forms very effective working relationships with colleagues
• Advocates for all individuals, particularly those with protected characteristics; promotes equality and diversity
• Problem solving, ability to identify problems, review options and take appropriate action without a predetermined framework

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South West London and St Georges Mental Health NHS Trust

£44,485 to £52,521 a yearpro rata per annum inclusive of outer London HCAS