Care Co-ordinator

OneMedicalGroup; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare provider in Liskeard is seeking a compassionate Care Coordinator to support patients in managing their health. You will work closely with GPs, organize appointments, and facilitate access to care. The ideal candidate has strong communication skills and experience in health or community roles. This part-time position offers a collaborative team environment and opportunities for professional growth.

Benefits

NHS Pension with 20.6% Employer Contribution

25 days annual leave plus Bank holidays

Enhanced Maternity, Maternity/Paternity Support, Adoption pay

Eye care scheme

Cycle to work scheme

Access to NHS Discounts

Qualifications

• Previous experience in a health, care, or community role.
• Experience working as part of a multidisciplinary team.
• Understanding of personalised care, shared decision-making, and health inequalities.

Responsibilities

• Act as a central point of contact for patients and carers.
• Help patients navigate health and care services.
• Proactively manage a caseload of patients.

Skills

Excellent communication and interpersonal skills

Strong organisational and time management skills

IT literacy and ability to maintain accurate records

Education

Experience in a health, care, or community role

Experience working as part of a multidisciplinary team

Experience in primary care or similar healthcare setting

Tools

EMIS

Job description

Care Coordinator Rosedean House Surgery, LiskeardContract: Permanent, Part-timeHours: Two vacancies available one for 25 hours per week and one for 30 hours per week (full-time equivalent: 40 hours)

If you're passionate about helping people get the most from their care and want to make a real difference in patients lives, wed love to hear from you.

Main duties of the job

We are looking for two organised and compassionate Care Coordinators to join our friendly team at Rosedean House Surgery. These are exciting opportunities to play a vital role in supporting patients to manage their health and wellbeing, working closely with our GPs and the wider multidisciplinary team.

About us

At OneMedical Group, we believe there's a better way to care for communities.Founded in 2004 as a family-run organisation, our purpose is powerful: to provide a healthier future for all. Guided by our core values; People First, Working Together and a Healthier Future, we are committed to delivering healthcare differently, with compassion, innovation, and a deep-rooted dedication to reducing health inequalities.We have two different arms within our organisation OneMedical Property (Healthcare Property Developer) and OneMedicare (NHS Care Delivery), with all teams united by our shared purpose and collaborative spirit. We value the diversity of skills and perspectives within our organisation, knowing that its through learning from one another and working together that we can truly make a difference.Our co-founders, Rachel and her father, Michael, started the organisation with a shared vision to support and strengthen community healthcare. Today, Rachel leads as CEO, with family values still central to how we work. We are inspired by the ethos of the traditional family doctor: someone personal, consistent and trusted within the community. We are committed to NHS principles and we are focused on services that individuals and communities trust to help them live healthier lives, improve their quality of life and achieve better health outcomes.

Job responsibilities

As a Care Coordinator, youll act as a central point of contact for patients and carers, helping them navigate health and care services, prepare for clinical conversations, and make informed choices about their care. Youll work with a defined caseload of patients, ensuring they receive timely, personalised, and coordinated support to improve their quality of life.

If youre passionate about helping people get the most from their care and want to make a real difference in patients lives, wed love to hear from you.

Key Responsibilities

• Work with patients, families and carers to improve understanding of conditions and support personalised care plans.
• Help patients manage their needs by arranging appointments, responding to queries, and providing clear information.
• Enable access to self-management education, health coaching, and social support through partnership with link workers and other services.
• Coordinate care across health and social care teams, ensuring communication and collaboration between professionals.
• Proactively manage a caseload of patients, including those with long-term conditions, referring back to clinicians as needed.
• Support multidisciplinary meetings and shared decision-making processes.
• Maintain accurate and up-to-date patient records in line with governance and data protection requirements.
• Identify unpaid carers and connect them with appropriate support.
• Contribute to continuous service improvement and initiatives to reduce health inequalities.

About You Were looking for someone who is patient-focused, proactive, and able to build strong relationships across teams and services.

• Previous experience in a health, care, or community role
• Experience working as part of a multidisciplinary team
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• IT literacy and ability to maintain accurate records
• Understanding of personalised care, shared decision-making, and health inequalities
• Experience in primary care or similar healthcare setting

Note: Right to work in the UK: Please note that we are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to live and work in the UK at the time of application.

Location: 8 Dean St, Liskeard PL14 4AQ

System used: EMIS

At Rosedean House Surgery, youll be part of a supportive and forward-thinking team committed to delivering high-quality, patient-centred care. We value teamwork, professional growth, and innovation in the way we care for our community.

• NHS Pension with 20.6% Employer Contribution
• 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
• Extra day of leave per year for work anniversary
• Enhanced Maternity, Maternity/Paternity Support, Adoption pay
• Family friendly employment policies
• Continued personal and professional development
• Participation in OMGs refer a friend scheme
• Internal wellbeing support through OMGs Wellbeing Advisors
• Employee Assistance Program run by awarding winning Health Assured
• Eye care scheme free eye test plus a contribution towards glasses
• Cycle to work scheme
• Access to NHS Discounts

OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: [e-mail]

We reserve the right to close this advert early.

Person Specification

Experience

• Previous experience in a health, care, or community role
• Experience working as part of a multidisciplinary team
• Experience in primary care or similar healthcare setting

Skills and Knowledge

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• IT literacy and ability to maintain accurate records
• Understanding of personalised care, shared decision-making, and health inequalities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.