Care Co-ordinator

Caremark Ltd; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Caremark Ltd as a Care Co-ordinator in England, providing essential support to clients in their own homes. This role involves organizing staff allocations, managing client records, and ensuring compliance with care standards. You will have access to in-house training and enjoy working within a supportive team. Full UK driving license is preferred, contributing to a rewarding experience in the home care sector.

Benefits

Free specialist in-house training

Generous Refer a Friend scheme

On Call payments

Paid Overtime if additional hours are wanted

Access to unique communication app

Qualifications

• Preferred full UK driving license and access to a car.
• Experience in a care-support environment beneficial.

Responsibilities

• Ensure all client visits are allocated and staffed.
• Help recruit suitable Care and Support Workers.
• Maintain client and worker documentation up to date.

Skills

Organisation

Adaptability

Personability

Job description

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• Support to complete nationally recognised qualifications including yourCare Certificate and NVQs
• Free specialist in-house training
• Generous Refer a Friend scheme

Caremark Ashford & Shepway are part of a national network, who have been delivering home care since . We are proud of our excellent standards in providing personalised quality care in the community.

If you join our extraordinary team, you will be helping to support our customers in a way that respects their dignity and promotes their independence keeping them in the comfort of their own homes.

Being a Care Co-ordinator, you need to be organised, adaptable, personable and consider the needs of our customers first.

As a Caremark Care Co-ordinator, your role will include:

• Ensuring all client visits are allocated
• Helping to recruit suitable Care and Support Workers
• Maintaining appropriate office procedures
• Answering customer enquiries, both new and existing
• Answering all incoming telephone enquiries.
• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
• Processing new client referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
• Maintaining computer system up to date at all times.
• Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.
• To ensure compliance with all office systems and procedures.
• Assistance with invoice processing – payments received
• Production of reports and management information as required.

In addition, you will receive:

• Access to our unique communication app
• On Call payments
• Paid Overtime if additional hours are wanted

Full UK driving licensewith access toyour own caris preferred but not essential. Cyclists and walkers are welcome to apply.

Working as a Care Co-ordinator is rewarding and you will become a part of an amazing and supportive team.

Please Note: We do not accept overseas applicants for this role that require sponsorship.

Job Type: Full-time, Permanent, Contracted