Care Co-ordinator

Caremark Ltd; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national home care provider in Ashford is looking for a Care Co-ordinator to manage client visits and assist in recruiting Care and Support Workers. The role involves administrative tasks, maintaining client files, and ensuring compliance with office procedures. Full training is provided, and a full UK driving license is preferred. Join a rewarding environment where dignity and independence of clients are prioritized.

Benefits

Free specialist in-house training

Generous Refer a Friend scheme

On Call payments

Paid Overtime if additional hours are wanted

Qualifications

• Full UK driving license preferred but not essential.
• Experience in office procedures.
• Strong communication skills.

Responsibilities

• Ensure all client visits are allocated.
• Help recruit suitable Care and Support Workers.
• Maintain appropriate office procedures.

Skills

Organizational skills

Personability

Adaptability

Job description

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• Support to complete nationally recognised qualifications including yourCare Certificate and NVQs
• Free specialist in-house training
• Generous Refer a Friend scheme

Caremark Ashford & Shepway are part of a national network, who have been delivering home care since . We are proud of our excellent standards in providing personalised quality care in the community.

If you join our extraordinary team, you will be helping to support our customers in a way that respects their dignity and promotes their independence keeping them in the comfort of their own homes.

Being a Care Co-ordinator, you need to be organised, adaptable, personable and consider the needs of our customers first.

As a Caremark Care Co-ordinator, your role will include:

• Ensuring all client visits are allocated
• Helping to recruit suitable Care and Support Workers
• Maintaining appropriate office procedures
• Answering customer enquiries, both new and existing
• Answering all incoming telephone enquiries.
• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
• Processing new client referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
• Maintaining computer system up to date at all times.
• Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.
• To ensure compliance with all office systems and procedures.
• Assistance with invoice processing – payments received
• Production of reports and management information as required.

In addition, you will receive:

• Access to our unique communication app
• On Call payments
• Paid Overtime if additional hours are wanted

Full UK driving licensewith access toyour own caris preferred but not essential. Cyclists and walkers are welcome to apply.

Working as a Care Co-ordinator is rewarding and you will become a part of an amazing and supportive team.

Please Note: We do not accept overseas applicants for this role that require sponsorship.

Job Type: Full-time, Permanent, Contracted