Care Centre Manager of a distribution hub (Small Team)

TieTalent; Derby; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Life Insurance cover

8.5% employer pension contribution

Private healthcare

Access to rewards platform

25 days holiday plus bank holidays

Flexible working

Employee Assistance Programme

Job summary

A leading healthcare service provider in Derby is seeking a Care Centre Manager for a distribution hub. You will manage a small team, oversee the logistics of stocking and delivery of medical supplies, and ensure high-quality customer service. The ideal candidate will have team leadership experience and be proactive in improving operational processes. This position offers a full-time contract with excellent employee benefits.

Qualifications

• Experience managing a team of 2 or more.
• Good understanding of stocking, ordering, and delivery processes.
• Comfortable using computers and systems to manage stock.

Responsibilities

• Lead and support a small team with regular reviews and training.
• Oversee picking, packing, and dispatch of orders.
• Manage stock levels and ordering supplies.

Skills

Customer service orientation

Team leadership

Communication skills

Organizational skills

Proactivity

Job description

Care Centre Manager of a distribution hub (Small Team)

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Care Centre Manager of a distribution hub (Small Team)

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Role Summary

Our Derby Care Centre Hub stocks medical supplies which are distributed by van to our clients in the local area. You do not need medical experience for this position. What you do need is experience managing a team (of 2 or more people) and good head for keeping our stocking, ordering, picking, packing and delivering processes running smoothly.

Role Summary

Our Derby Care Centre Hub stocks medical supplies which are distributed by van to our clients in the local area. You do not need medical experience for this position. What you do need is experience managing a team (of 2 or more people) and good head for keeping our stocking, ordering, picking, packing and delivering processes running smoothly.

Key Responsibilities

• Lead and support a small team, including regular 1-to-1s, annual reviews, hands on training and ensuring the hub is a positive, productive place to be.?
• Be a hands-on manager. You'll lead by example and get stuck in with the day-to-day work whether its picking and packing orders, sorting stock or helping the team hit deadlines
• Handle day to day people management, including any performance, absence or conduct issues, with support from HR.
• Oversee the picking, packing and dispatch of customer orders, making sure everything is accurate and on time.
• Manage stock levels, ordering supplies, checking deliveries, restocking shelves and completing regular stock checks.
• Work closely with other teams and departments to make sure we're delivering great service that meets company and NHS standards
• Attend meetings, training sessions and the occasional conference to stay up to speed and connected with the wider team.
  
  

Skills and Experience

• Someone who genuinely cares about great customer service and takes pride in getting things right.
• Experience leading and supporting a team (even a small one)
• some background in warehouse, logistics or supply chain is helpful but not essential
• A confident communicator both face to face, over the phone and in writing
• Well organised, with a good eye for detail and the ability the juggle tasks and priorities
• comfortable working towards targets and keeping things on track
• A proactive, can-do approach who's happy working on their own or as part of a team
• Confident using computers and systems to manage stock or track performance.
• Able to understand basic reports and use that information to make decisions or improve how things run.
  
  

About us

Fittleworth Medical is one of the UKs leading home delivery services for stoma, urology, and continence products. We support over 73,000 people across the country, providing discreet, reliable deliveries through our friendly Customer Service Team and 38 local Care Centres.

We also offer a bespoke, cut-to-fit stoma product service to make sure every customer gets exactly what they need.

Were proud to be part of the JDS family, and were growing fast, with exciting changes happening across the business. What hasnt changed is our commitment to our customers and our people. Our 360-strong team plays a huge part in delivering the kind of personal, caring service weve been known for since day one.

What We Offer

• Life Insurance cover worth 10x your annual salary (Subject to policy T&C's)
• 8.5% employer pension contribution
• Private healthcare paid for (with the option to add your family)
• Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
• 25 days holiday plus bank holidays, with the option to buy and sell extra days
• 1 "Me Day" and 1 paid Volunteer Day every year
• Support for families, including enhanced family- friendly policies
• Flexible working
• Employee Assistance Programme for everyday support
• Refer a friend scheme if you bring great people into the team
  
  

TITL1_UKTJ

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Technology, Information and Internet

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