Job Description
Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability.
Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.
Our mission is to provide quality, highly trained, dependable staff to our customers, whenever they need us.
OVERALL PURPOSE OF THE JOB
To provide assistance and relieve stress on:
- The provision of care to any service user formally referred to Crossroads by Social Services and subsequent implementation of Personal Care Plan.
- The carer of a person with a disability living in their own home in order to prevent a breakdown in care.
- In circumstances where a person with a disability may live alone.
This will involve the provision of personal, social and domestic care similar to that given by the primary carer or as stipulated within a personal care plan in conjunction with advice from the Scheme Manager/ Director(s) of Operations respecting confidentiality at all times.
Hourly Rate:
Monday to Friday - £12.80 per hour
Saturday & Sunday - £13.20 per hour
plus, mileage allowance of 25p per mile, up to £1 per hour
Essential Criteria:
- Right to live and work in the UK
- Full valid driving licence, access to a car and willing to obtain business use.
- Residing in the area advertised
Desired Criteria:
- Previous caring experience
Locations:
- Antrim
- Ballymena
- Ballyclare
- Belfast
- Bangor
- Carrickfergus
- Larne
- Newtownabbey
- Newtownards
About The Role
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Attend at the homes of families/individuals and perform duties as specified by the Scheme Manager/Director(s) of Operations and stipulated in a personal care plan.
- Listen to the directions and requests of both the person with a disability and carer and whenever possible only apply these where they are consistent with the care plan.
- Ensure compliance with provisions of personal care plan.
- Comply with Registration Requirements of N.I.S.C.C.
- Comply with requirements of Regulation and Quality Improvement Authority.
- Advise Scheme Management of any changes to your personal circumstances which impinge upon your duties as a care attendant.
PERSONAL AND SOCIAL CARE TASKS
- Bathing in bed/bathroom/chair to include essential aspects of personal hygiene.
- Assist in the management of continence of bladder and bowel.
- Assist with dressing and undressing.
- Assist with mobility and transfers, using correctly, any specialised equipment provided.
- Assist with feeding as stipulated in care plan.
- Administer only the medication as prescribed by a qualified medical practitioner under the direction of the Director(s) of Operations /Scheme Manager(s).
- Assist with therapeutic programmes designed, under medical direction, to help an individual’s progress.
- Assist with the provision of a safe environment for those who need constant supervision and help.
- Assist with the provision of emotional support to the family as part of a caring team.
- Supervise the person with a disability outside the home as advised by Scheme Manager.
- Effectively communicate with service users, work colleagues and managers.
DOMESTIC TASKS
Some light domestic duties may be carried out as follows:
- Making and changing the service user’s bed.
- Essential laundering for the service user only.
- Essential shopping for the service user only (receipts should be obtained for all purchases).
- Preparing meals for the service user and washing up thereafter.
ADMINISTRATION AND TRAINING
- Notify the Scheme Manager(s)/ Director(s) of Operations immediately of any change in availability to work.
- Observe and report back promptly to the Scheme Manager(s) / Director(s) of Operations any alteration in the family circumstances affecting service provision.
- Liaise regularly with the Scheme Manager(s)/ Director(s) of Operations and colleagues.
- Provide flexible cover for colleagues in the event of holiday/sickness, or absence for personal reasons.
- Attend regular team meetings as convened by the Scheme Manager(s)/ Director(s) of Operations.
- Complete accurately, correctly and submit to the Scheme Manager(s)/ Director(s) of Operations signed weekly time sheets and expense claims.
- Assist with completion of incident / accident forms accurately and submit promptly to the Scheme Manager(s)/ Director(s) of Operations.
- Place typed up Care Plans in client’s homes.
- Participate in an induction programme and attend ongoing in-service training.
Relevant information about the families who receive Crossroads care will be given, to or subsequently obtained by the care attendant. It is vital that this information is kept confidential.
You should note that the various duties; responsibilities and associated activities as stipulated in this job description constitute part of a care attendant’s terms and conditions of employment.
This Job Description and the tasks identified are not exhaustive and will be subject to review in light of the changing circumstances.
Personnel Specification
- Integrity and good character - being honest and trustworthy
- Excellent reliability/attendance
- Highly self motivated
- Works to high standards
- Ability to maintain confidentiality
- Ability to deal with clients and their families/Next of Kin in a professional and helpful way
Skills Needed
Servicing, Nursing / Caring
About The Company
Crossroads is a not for profit organisation dedicated to supporting carers and those with care needs across Northern Ireland.
Crossroads supports people through a number of projects:
- Domiciliary – person-centred care, helping people live independently at home.
- Young Carers – supporting children and young people who are caring on a daily basis.
- In Your Prime – tackling loneliness and social isolation among older people in Northern Ireland.
Company Culture
Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability. Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.
Closing Date: Thursday 17th April, 2025