Care at Home Co-ordinator

NHS National Services Scotland; Golspie; On-site; GBP 24,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen within the Sutherland Care at Home Team at NHS Scotland. We seek a motivated individual to coordinate care schedules, ensuring service users receive timely support. The role requires strong communication skills and the ability to manage changes efficiently in a dynamic environment. A driving license is essential for this position.

Qualifications

• Strong communication and interpersonal skills required.
• Ability to remain calm and organised in a fast-paced environment.

Responsibilities

• Coordinate care schedules for a team of carers.
• Manage last-minute changes and cancellations efficiently.

Skills

Communication

Interpersonal Skills

Problem-Solving

Tools

Scheduling Software

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An exciting opportunity has arisen within the Sutherland Care at Home Team. We are looking for a motivated & enthusiastic individual who will be part of a multidisciplinary team based at Lawson Memorial Hospital, Golspie.

In this vital role, you will be responsible for coordinating care schedules for our team of dedicated carers, ensuring that our service users receive the support they need, when they need it.

Key Responsibilities:

• Schedule and coordinate care visits for clients across designated areas
• Match carers to service users based on needs, location, and availability
• Manage last-minute changes, cancellations, and emergencies efficiently
• Maintain accurate and up-to-date scheduling records using our care management system
• Liaise with clients, families, and care teams to ensure clear communication

What we’re Looking For:

• Strong communication and interpersonal skills
• Ability to remain calm and organised in a fast-paced environment
• Confident IT user, ideally with knowledge of scheduling software or care platforms but not essential.
• A problem-solver with a proactive approach to challenges

If you're passionate about making a difference and thrive in a dynamic environment, we’d love to hear from you.

A driving licence is essential for this post and applicants should have access to their own vehicle for work purposes.

This is a permanent full-time post of 37 hours primarily working Monday to Friday, within 9.00 – 5.00 or in line with service requirements

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Informal enquiries regarding the post to: Lesley Martin, Interim Care at Home Manager, e-mail [e-mail]

Recruitment team can be contacted by e-mail [e-mail] or telephoning 01955 880404.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
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• Once you have submitted your application form you will be unable to make any amendments
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland
  
  

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.