Care Assistant - Nights

TN United Kingdom; Worsley; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Head of Hospitality to enhance the dining experience for residents. This vital role involves leading a dedicated team to ensure high standards of service, cleanliness, and meal presentation. The position offers a supportive work environment with opportunities for career progression and professional development. Join a team that prioritizes quality care and fosters a warm atmosphere for both staff and residents. If you have a passion for hospitality and a desire to make a difference, this role could be the perfect fit for you.

Benefits

Opportunities for career progression

Bank holiday and overtime enhancements

5.6 weeks of annual leave

Paid DBS check

Uniform provided

Paid training

Refer-a-friend scheme

Excellent induction program

Wellbeing programs

Pension scheme

Qualifications

• Experience as a Dining or Restaurant Supervisor is essential.
• Previous experience in a care setting is desirable.

Responsibilities

• Ensure high standards of hospitality service.
• Manage and supervise the hospitality team during shifts.
• Maintain proper records and reports according to HACCP standards.

Skills

Hospitality Management

Effective Communication

Team Leadership

HACCP Standards

Job description

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Head of Hospitality - Grappenhall Manor Care Centre (Hospitality, Full-time, Permanent)

New Career, New You, New Opportunity; New Care!

Our stunning care home, Grappenhall Manor Care Centre, is a purpose-built 70-bed facility located in Warrington, Cheshire. We provide the highest standards of safety, comfort, and care for residents with diverse needs, including residential, nursing, and dementia care. We invest in the latest technology and offer a purposeful program of daily activities and gentle exercises to enhance residents' wellbeing. All team members are carefully selected for their warmth and passion, with full induction and ongoing training provided through our in-house trainers and the New Care Academy. We pride ourselves on a permanent staff team, avoiding agency staff for over 4 years to ensure continuity of care from staff who know and residents trust. Additionally, all staff are paid the national living wage or above.

We are seeking a kind, caring, and motivated Head of Hospitality to join our team. This role involves organizing the Hospitality and Care Assistants to ensure a smooth and efficient dining experience for our residents. Responsibilities include dining room preparation, cleanliness, meal service in a timely and presentable manner, and team leadership including rotas, training, and supervision. The position offers a 40-hour contract with an hourly rate of £12.44. Shift times are 08:00-19:00, with alternate weekend working.

Role Responsibilities:

1. Ensure high standards of hospitality service.
2. Support and assist visitors.
3. Inform the Chef of any individual resident requirements.
4. Follow cleaning schedules and procedures according to HACCP standards.
5. Adhere to all training provided.
6. Maintain proper records and reports, including cleaning schedules, work sheets, fridge temperatures, and HACCP paperwork.
7. Manage, allocate duties, and supervise the hospitality team to ensure quality care delivery during shifts.
8. Coach staff and participate in their ongoing development.
9. Promote safeguarding and the welfare of adults the postholder interacts with.

Skills and Experience Required:

1. Experience as a Dining or Restaurant Supervisor is essential.
2. Previous experience in a care setting is desirable.
3. Effective communication skills are essential.
4. Participation in activities organized within the Home is required.

The Benefits:

• Opportunities for career progression into senior and management roles.
• Bank holiday and overtime enhancements.
• 5.6 weeks of annual leave.
• Paid DBS check.
• Uniform provided.
• Paid training.
• Refer-a-friend scheme for specific roles.
• Excellent induction program for new starters.
• Support for nationally recognized qualifications and ongoing career development.
• Competitive pay rate.
• Cycle to work scheme.
• Wellbeing programs.
• Recognition awards, including Employee of the Month and Golden Tickets.
• Travel plan offering free meals for walking or biking to work.
• Christmas bonuses.
• Pension scheme.
• Access to pay advances through HASTEE.