Care Assistant - Days

New Care; Warrington; On-site; GBP 26,000; Full time

Job summary

A leading care home in Warrington seeks a Head of Hospitality to enhance dining experiences for residents. This full-time position involves managing a team, ensuring high standards of service, and participating in ongoing training. Competitive pay and various benefits are included.

Benefits

Opportunities for career progression

5.6 weeks of annual leave

Paid training

Uniform provided

Recognition awards

Pension scheme

Access to your earnings before payday

Qualifications

• Experience as a Dining or Restaurant Supervisor is essential.
• Previous experience in a care setting is desirable.

Responsibilities

• Oversee dining room preparation, cleanliness, and meal service.
• Manage and supervise the hospitality team to ensure quality service.
• Accurately complete records and reports regarding dining services.

Skills

Effective communication

Job description

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Head of Hospitality - Grappenhall Manor Care Centre

Full-time, Permanent

New Career, New You, New Opportunity; New Care!

Our stunning care home, Grappenhall Manor Care Centre, is a purpose-built 70-bed facility situated in Warrington, Cheshire. The home provides high standards of safety, comfort, and care to residents with diverse needs, including residential, nursing, and dementia care. We invest in the latest technology and offer a purposeful program of daily activities and gentle exercise to enhance residents' wellbeing. All team members are carefully selected for their warmth and passion, undergo a full induction, and receive ongoing training from our in-house trainers and the New Care Academy. We pride ourselves on employing a permanent staff team to ensure continuity of care, and all staff are paid the national living wage or above.

We are seeking a kind, caring, and motivated Head of Hospitality to join our team. You will be responsible for organizing the Hospitality Assistants and Care Assistants to ensure a smooth and efficient dining experience for our residents. Your duties include overseeing dining room preparation, cleanliness, meal service, and ensuring meals are served timely, presentable, and correctly. This role involves leading a team of Hospitality Assistants, managing rotas, training, and supervision. The position offers a 40-hour contract with an hourly rate of £12.44. Shift times are 08:00-19:00, with alternate weekend working.

Role Responsibilities:

• Ensure high standards of hospitality service are maintained.
• Support and assist visitors.
• Inform the Chef of any specific resident requirements.
• Follow cleaning schedules and procedures in accordance with HACCP standards.
• Ensure all training provided is adhered to.
• Accurately complete records and reports, including cleaning schedules, work sheets, fridge temperatures, and HACCP paperwork.
• Manage, allocate duties, and supervise the hospitality team to ensure quality service during shifts.
• Coach staff and participate in their ongoing development.
• Promote safeguarding and the welfare of adults in contact with the post holder.

Skills and Experience Required:

• Experience as a Dining or Restaurant Supervisor is essential.
• Previous experience in a care setting is desirable.
• Effective communication skills are essential.
• Participation in activities organized in the Home is required.

The Benefits:

• Opportunities for career progression into more senior and management roles.
• Bank holiday and overtime enhancements.
• 5.6 weeks of annual leave per year.
• Paid DBS check.
• Uniform provided.
• Paid training.
• Refer a friend scheme for roles such as Registered Nurse, Team Leader/Senior Care Assistant, and Care Assistant.
• Comprehensive induction program for new starters.
• Opportunities for ongoing training and nationally recognized qualifications.
• Competitive pay rates.
• Cycle to work scheme.
• Wellbeing programs.
• Recognition awards, including Employee of the Month and Golden Tickets.
• Career development opportunities.
• Travel plan benefits, including walking or biking with a free meal.
• Christmas bonuses.
• Pension scheme.
• Access to your earnings before payday through HASTEE.