Care Assistant

Hill Care Group; South Shields; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free parking

Flexible schedule

Career development

Job summary

Hill Care Group is seeking a compassionate Care Assistant to support residents in our care home. You will assist with daily living activities, promote comfort and well-being, and help maintain dignity and privacy.

The role emphasizes effective communication, teamwork, and adherence to care plans. Applicants should be enthusiastic about training, be prepared for Police Check/POVA checks, and be willing to contribute to a supportive home environment that prioritizes residents' needs and quality of

Qualifications

• Genuine interest in working within a caring environment.
• Ability to communicate effectively at all levels.
• Team player with willingness to participate in training.
• Police check and POVA List checks where applicable.

Responsibilities

• Care: support residents with daily living activities including washing, toileting, dressing and mobility.
• Assist in physical, emotional and spiritual care while maintaining comfort and dignity.
• Monitor residents with limited mobility and use aids as required.
• Observe and document care planning needs and update records.
• Support social activities and help residents continue hobbies and interests.
• Answer Nursecall, door and telephone queries promptly.
• Report well-being to senior staff and follow safety policies.
• Assist with meals, serving, and table setup; maintain cleanliness.
• Escort residents to appointments and outings; maintain privacy and dignity.

Skills

Care environment

Effective communication

Team player

Vocational training

Police check

Job description

We are seeking a compassionate and dedicated Care Assistant to join our team. In this role, you will provide essential support to Residents in our Residential home. Your primary focus will be on enhancing the quality of life for our Residents by assisting with daily activities and ensuring their comfort and well-being. The ideal candidate will possess strong communication skills and a genuine passion for helping others.

About The Role

SKILLS, KNOWLEDGE AND QUALIFICATIONS

Required:

• Genuine interest in working within a caring environment
• Ability to communicate effectively at all levels
• Team player
• Willingness to participate in Vocational Training Programmes
• Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

• Relevant Vocational Qualification (achieved / working towards)
• Experience of working with the relevant Client group

MAIN RESPONSIBILITIES

Care:

1. Ensure the highest possible levels of care are maintained by supporting/assisting People in our Care, when required, with washing, toileting, dressing, undressing, and all other aspects of daily living.

2. Assist People in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide attention when needed, whilst ensuring People retain their comfort and dignity.

3. Pay particular attention to assisting People who have limited mobility, or physical / learning difficulties, making the best use of aids provided.

4. Closely monitor People who may be confused and / or who have behavioural problems.

5. Assist in the promotion of continence.

6. Assist in the delivery of care for People who are dying or who have a progressive illness. Assist with last offices.

7. Observe care planning needs for People and complete written daily records as instructed and in line with the Company’s policies and procedures.

8. Assist in framework of social activities by interacting with People and helping them continue with hobbies and activities in the Care Home.

9. Answer Nursecall system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.

10. Under the supervision and guidance of senior Care Staff, report on the well-being of People.

11. Carry out regular checks on People at intervals determined by senior Staff Members.

12. Make Visitors feel welcome. Provide refreshments/assistance as and when required.

13. Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty, in line with the Care Home’s disposal of waste policy. Ensure the Care Home’s resources are used appropriately.

14. Clean and maintain equipment used by People / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Care Home is kept clean and tidy, in line with the Company’s attention to detail philosophy.

15. If applicable, care for People’s clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.

16. Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company’s policies and procedures.

17. Assist People who need help during meal times (be aware of swallowing difficulties, dietary requirements etc). Assist with serving of food / drinks as requested / required. Set and clear tables and trays. Wash up as requested / required.

18. Escort People travelling to and from the Care Home e.g. on social outings, hospital visits etc.

19. Practice maximum integrity in all dealings with People's personal and financial affairs, and avoid abuse of the privileged relationship that exists with People.

20. Assist where needed in the rearrangement of people’s bedrooms moving furniture, beds etc having due regard for safe moving and handling techniques at all times.

Communication:

21. Participate in Staff and Client meetings as and when required.

Training and Development:

22. Maintain professional knowledge and competence.

23. Attend mandatory training days/courses, on or off site, as and when required.

24. Participate in relevant N/SVQ training to achieve required qualifications.

Health and Safety:

25. Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Person in our Care, colleague, self or another.

26. Understand, and ensure the implementation of, the Care Home’s Health and Safety policy, and Emergency and Fire procedures.

27. Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.

28. Promote safe working practice within the Care Home. General:

29. Promote and ensure the good reputation of the Care Home.

30. Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.

31. Notify the Home Manager, or the Person in Charge, as soon as possible (but no less than 2 hours before the start of your shift) of your inability to report for duty, and also on your return to work from all periods of absence.

32. Ensure the security of the Care Home is maintained at all times

33. Adhere to all Company policies and procedures within the defined time scales.

34. Ensure all equipment is clean and well maintained.

35. Carry out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Required Criteria

Desired Criteria

• Do you have GCSE (or equivalent) Maths and English?
• Do you have a NVQ Level 2 in Health & Social Care?
• Do you have experience of caring for elderly people?
• Have you experience in working in a care home or health care setting?

Skills Needed

About The Company

Welcome to Hill Care

At Hill Care, we provide high-quality residential, nursing, and dementia care that’s tailored to the individual needs of each resident and their family.

Our experienced, compassionate teams deliver personalised support in safe, comfortable, and homely surroundings. We promote dignity, choice, and independence, creating an environment where residents feel respected, supported and valued.

Why Join Hill Care?

Choosing a care home is a significant decision—and so is choosing where you work. We understand the emotional impact that transition can have on families, and we’re here to offer the expertise, reassurance and personal support they need.

By joining our team, you'll become part of a group that genuinely puts people first. Whether it’s residential, nursing, or dementia care, we focus on delivering the right support, at the right time, in the right way—and you’ll be central to that mission.

We’re proud of the difference we make every day. If you’re compassionate, dedicated, and ready to grow your career in a supportive environment, we’d love to welcome you to the Hill Care family.

Company Culture

At Hill Care, your work has real meaning. Whether you're just starting out or looking to grow your career in care, you can make a difference—every single day.

We’re looking for people who are caring, compassionate, and ready to support older and vulnerable people with dignity and respect. If you have a positive, can-do attitude and want to be part of a team that truly values its staff and residents, then you’ve come to the right place.

Grow With Us

Many of our senior leaders began their careers as carers—and we’re proud to support others on that same journey. With a wide range of career paths and progression opportunities, you can build a future that works for you.

We offer:

• A clear route for progression into senior and management roles
• Ongoing training and professional development
• A supportive environment that recognises your contribution
• The chance to work in a well-maintained, high-quality home environment

You’ll be working in our residents’ home—and we never forget that. We maintain high standards of care, and in return, we support our teams to grow and thrive.

Is This You?

If you’re kind, driven, and want a role where you’re truly making a difference, we’d love to hear from you. Join Hill Care, and become part of a team that treats people like family.

Company Benefits

We provide professional training, personal development and promotion paths to support and progress you.

Retirement plan and/or pension, Flexible schedule, Employee development programs, Free parking, Competitive salary, Long service recognition, Work With Charities, Social Opportunities, Employee Recognition Scheme

Salary

£12.90 per hour