Care and Training Practitioner

Helping Hands Home Care; Worthing; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Annual leave 25 days

Blue Light Card discounts

Wellbeing support

Role variety

Growth opportunities

Job summary

Helping Hands Home Care in Worthing is seeking a Care and Training Practitioner to shape exceptional care and support new carers from interview through onboarding. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful customer relationships.

Experience as a Care Assistant, a full, clean UK driving licence and a people-first, calm leadership style are essential. The role blends field visits with team leadership and office collaboration.

Qualifications

• Experience as a care assistant.
• Full, clean UK driving licence.
• Strong communication skills.
• Keen eye for detail and compliance.
• People-first mindset with calm leadership.

Responsibilities

• Train, mentor and support new carers so they feel confident and capable.
• Assist the branch with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards.
• Visit customers to review care plans ensuring accuracy and safety.
• Carry out risk assessments with professionalism.
• Support on-call duties as per branch rota.

Skills

Care experience

Driving licence

Communication skills

Attention to detail

People-first leadership

Job description

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

Department: East 6

Location: Worthing

Compensation: £29,500 - £30,000 / year

Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessment with care, clarity and professionalism.
• Support on‑call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.