Care and Support Director

Bond Williams Professional Recruitment; Salisbury; Hybrid; GBP 56,000 - 66,000; Full time

Job summary

A charitable organization in Salisbury is seeking a Care and Support Director to lead operational delivery and drive service quality across diverse support services. Ideal candidates will have strong experience in senior operational roles, a relevant degree, and a proven ability to manage multi-disciplinary teams effectively. The role offers a salary of up to £66,000 and operates in a hybrid environment.

Qualifications

• Strong experience in a senior operational leadership role within supported housing or social care.
• In-depth knowledge of legislation and regulatory frameworks relevant to housing and support services.
• Proven ability to lead and develop multi-disciplinary teams.

Responsibilities

• Provide strategic and operational leadership across all services.
• Directly manage Heads of Service to ensure service effectiveness.
• Act as the Designated Safeguarding Lead for the organization.

Skills

Leadership

Strategic planning

Performance management

Communication

Interpersonal skills

Education

Relevant degree or equivalent professional qualification

Job description

Care and Support Director - Salisbury-Hybrid - Up to £66,000

Are you an inspiring leader with a deep understanding of care, support, and housing services? We're recruiting on behalf of a charitable organisation seeking a Care and Support Director to lead operational delivery, drive service quality, and shape strategic direction across a diverse portfolio of support services

If yes, then read on to see what's on offer!

What You'll be doing:

As Care and Support Director, you will be a senior leader responsible for managing and improving care, support, and housing services across the organisation. You'll oversee day-to-day operations, lead a team of senior managers, and ensure services meet high standards and legal requirements. You'll also act as the organisation's Safeguarding Lead, helping to keep people safe and well-supported. This is a key role where you'll shape strategy, drive improvements, and work closely with partners to make a real difference in people's lives

Key Responsibilities:

• Provide strategic and operational leadership across all care, support, and housing services, ensuring high-quality delivery that meets local and national standards.
• Directly manage Heads of Service to ensure services are effective, person-centred, and responsive.
• Act as the Designated Safeguarding Lead, with overall responsibility for organisational safeguarding.
• Contribute to and deliver against the organisation's strategic plans and performance targets as part of the Executive Leadership Team.
• Lead on operational compliance with regulatory bodies including the CQC, OFSTED, and Local Authorities.
• Oversee service development and transformation programmes to ensure continuous improvement and innovation.
• Foster strong partnerships with Local Government, NHS, private and voluntary sectors to enhance client services.
• Ensure robust performance reporting, business continuity, and risk management systems are in place.
• Promote a culture of high performance, learning, and staff development across operational teams.

What You'll Need:

• A relevant degree or equivalent professional qualification in management, housing, health, or social care.
• Strong experience in a senior operational leadership role within supported housing or social care.
• Demonstrated success in strategic planning, service improvement, and performance management.
• In-depth knowledge of legislation and regulatory frameworks relevant to housing and support services.
• Proven ability to lead and develop multi-disciplinary teams.
• Experience managing financial budgets and ensuring cost-effective service delivery.
• Strong interpersonal, communication, and stakeholder management skills.
• Access to your own vehicle and a flexible, proactive working style.