Care and Support Assistant

McCarthy & Stone; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in retirement living is seeking a Care & Support Assistant for their PymCourt development in Exeter. This role involves providing individual care, housekeeping, and support for residents, promoting their wellbeing in a vibrant community setting. Applicants should have a passion for improving the lives of older people, with a preference for those holding a QCF Level 2 qualification in Health and Social Care.

Benefits

28 days holiday inclusive of bank holidays (pro-rata for part-time)

Life insurance and a company pension

Opportunities to stay in guest suites across UK developments

Discounts on apartment purchases for employees and immediate family

Management and leadership training

24/7 Employee Assistance Programme

Qualifications

• Experience in care or support environments preferred.
• Commitment to enhancing wellbeing of older people.
• Team player with a passion for customer service.

Responsibilities

• Provide individual care to residents.
• Assist with appointments, shopping, and transport.
• Support residents in activities promoting health and wellbeing.

Skills

Interpersonal skills

Customer service

Education

QCF Level 2 in Health and Social Care (Adults)

Job description

McCarthy Stone are recruiting a professional Care & Support Assistant to join the team at our prestigious PymCourt development in Topsham, Exeter.

Built in 2022, PymCourt is a Retirement Living Plus development that consists of 53 apartments designed for those over 70, offering excellent on-site facilities set within beautiful grounds.

Hourly rate: £12.80 per hour, with the opportunity to earn up to an additional £1.30 for evening and weekend shifts.

McCarthy Stone offers a range of support and benefits for staff, including:

• 28 days holiday inclusive of bank holidays (pro-rata for part-time)
• Life insurance and a company pension
• Opportunities to stay in guest suites across UK developments
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, with support for professional qualifications
• 24/7 Employee Assistance Programme (including counselors and legal advisors) and access to in-house Mental Health First Aiders

About the role: As a Care & Support Assistant, you will provide high-quality individual care to residents, enabling them to live well in later life. Your duties will include housekeeping and domestic support, supporting residents in activities that promote their health and wellbeing, assisting with appointments, arranging transport, escorting visits, and shopping. The role offers variety and the chance to use your interpersonal skills to make a positive impact.

About you:

• You are a warm, friendly individual, ideally with some experience in care or support environments.
• You have a passion for enhancing the wellbeing and happiness of older people and enjoy working as part of a team.
• You are committed to delivering excellent customer service.
• You are interested in working in the Health and Social Care sector, preferably with a QCF Level 2 in Health and Social Care (Adults), although alternative qualifications and relevant experience may be considered.

Could this role be the perfect job for you? Apply now! All applications will be reviewed upon receipt, and we reserve the right to appoint before the closing date.

McCarthy Stone celebrates diversity and promotes equality and inclusion. We welcome applications from all backgrounds.

We do not offer sponsorship; only UK-based applications will be considered.

About Us: As the UK's leading developer and manager of retirement communities, we provide high-quality homes across over 545 developments for more than 24,200 residents as of January 2025.

We are committed to supporting the role, wellbeing, and happiness of older people. Our McCarthy Stone Charitable Foundation supports local causes aiding older people in need across Britain. We are proud to be recognized as a Great Place to Work 2025 and on the Wellbeing list.

Our Customers & Benefits:

• 24 days annual leave
• Pension plan
• Life assurance
• Employee assistance helpline
• Health screening
• Long service awards

Testimonial: "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my role by my manager. I am able to make day-to-day decisions but always have immediate support when needed. It’s a breath of fresh air working for a focused, dynamic company that knows what it is trying to achieve as a team."
- Linda Diamond, House Manager