Care and Support Assistant

McCarthy & Stone; Clevedon; On-site; GBP 40,000 - 60,000; Full time

Job summary

McCarthy & Stone is seeking a Care & Support Assistant for its development in Clevedon, Somerset. This role involves providing personalized care to residents in a Retirement Living Plus environment. Candidates should possess experience in care and a passion for supporting older individuals, along with a commitment to excellent customer service. The position offers competitive pay and various benefits, while aiming to create a positive impact in residents' lives.

Benefits

28 days holiday (pro rata if part-time)

Life insurance and company pension

Opportunities to stay in guest suites

Discounts on apartment purchases

Management and leadership training

24/7 Employee Assistance Programme

Qualifications

• Experience in care or support environments is ideal.
• Passion for enhancing the wellbeing and happiness of older people.
• Commitment to delivering excellent customer service.

Responsibilities

• Provide high-quality individual care to residents.
• Assist with housekeeping and domestic support.
• Support residents' activities for health and wellbeing.

Skills

Customer Service

People Skills

Teamwork

Education

QCF Health and Social Care (Adults) Level 2

Job description

McCarthy Stone is recruiting a professional Care & Support Assistant to join the team at our prestigious development, The Pottery, based in Clevedon, Somerset.

Built in 2022, The Pottery is a Retirement Living Plus development that consists of 57 apartments designed for the over 70s, providing excellent on-site facilities and set within beautiful grounds.

Hourly rate: £12.80 per hour, plus up to an additional £1.30 for evening and weekend shifts.

McCarthy Stone offers a wealth of support and benefits for staff, including:

• 28 days holiday inclusive of bank holidays (pro rata if part-time)
• Life insurance and a company pension
• Opportunities to stay in guest suites across developments nationwide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, with support for professional qualifications
• 24/7 access to Employee Assistance Programme (including counsellors and legal advisors) and in-house Mental Health First Aiders

About the role: As a Care & Support Assistant, you will provide high-quality individual care to our residents, enabling them to live well in later life. Your duties will include housekeeping, domestic support, supporting residents' activities for health and wellbeing, assisting with appointments, arranging transport, escorting visits, and shopping support. Every day will be diverse, offering opportunities to use your people skills to make a real difference.

About you:

• You will be a warm, friendly individual, ideally with some experience in care or support environments.
• You will have a passion for enhancing the wellbeing and happiness of older people and enjoy working as part of a team.
• You will be committed to delivering excellent customer service.
• You will want to work in the Health and Social Care sector, preferably with a QCF Health and Social Care (Adults) Level 2 qualification, although relevant experience or alternative qualifications will be considered.

Could this role be the perfect job for you? Apply now! All applications will be reviewed promptly, and we reserve the right to appoint before the closing date.

McCarthy Stone celebrates diversity and promotes equality and inclusion. We welcome applications from all backgrounds.

We do not offer sponsorship; only UK-based applications will be considered.

About Us: As the UK’s leading developer and manager of retirement communities, we provide high-quality homes across over 545 developments, serving more than 24,200 people as of January 2025.

We are committed to championing the role, wellbeing, and happiness of older people. In 2020, we launched the McCarthy Stone Charitable Foundation to support local causes aiding older people in need across Britain.

We are proud to be certified as a Great Place to Work 2025 and to feature on the Great Place to Work Wellbeing list!