Care and Support Assistant

McCarthy and Stone; Cardiff; On-site; Full time

Job summary

A leading company in health and social care is seeking a Care & Support Assistant to join their team at a stunning estate in Cardiff. This role involves providing high-quality care to residents, supporting their wellbeing, and enhancing their quality of life. Ideal candidates are warm, friendly, and must have a passion for working with older adults. The company offers competitive pay, benefits, and opportunities for professional development.

Benefits

28 days holiday inclusive of bank holidays

Life assurance

Company pension

Management and leadership training

Employee Assistance Programme

Access to in-house Mental Health First Aiders

Qualifications

• Experience in care or support environments is preferred.
• Interest in enhancing the wellbeing of older people.
• Commitment to excellent customer service.

Responsibilities

• Provide high-quality individual care to residents.
• Assist with housekeeping and domestic support.
• Encourage residents to participate in activities promoting health and wellbeing.

Skills

Empathy

Teamwork

Customer service

Education

QCF Level 2 in Health and Social Care (Adults)

Job description

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Care & Support Assistant at McCarthy Stone

McCarthy Stone is looking for a professional Care & Support Assistant to join their team at the stunning estate Thomas Court in Cardiff.

Base Salary: £11.58 per hour plus additional pay (see below)

Benefits include:

• 28 days holiday inclusive of bank holidays (pro rata if part-time)
• Up to an additional £1.30 for evening and weekend hours
• Life assurance
• Company pension
• Opportunities to stay in guest suites across developments nationwide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, professional qualifications support
• 24/7 Employee Assistance Programme, including counsellors and legal advisors
• Access to in-house Mental Health First Aiders

About the role:

As a Care & Support Assistant, you will provide high-quality individual care to residents, enabling them to live well in later life. Your duties will include housekeeping, domestic support, and encouraging residents to participate in activities that promote health and wellbeing. You will assist with booking appointments, arranging transport, escorting visits, and shopping assistance. The role offers variety and the chance to make a real difference using your people skills.

About you:

• You are warm, friendly, and ideally have experience in care or support environments.
• You are passionate about enhancing the wellbeing and happiness of older people.
• You enjoy working as part of a team in a busy setting.
• You are committed to delivering excellent customer service.
• You are interested in working in the Health and Social Care sector. A QCF Level 2 in Health and Social Care (Adults) is preferred, but relevant experience and alternative qualifications will be considered.

McCarthy Stone has been recognized as a great place to work! This rewarding role offers a fulfilling career where you can make a positive impact on the lives of older adults.

Could this role be the perfect job for you?