Care and Compliance Manager

Harbour Healthcare Limited; Whitehaven; On-site; GBP 40,000 - 55,000; Full time

Job summary

A family-run healthcare business is seeking a Care and Compliance Manager for the North West region. The role involves leading quality enhancement initiatives in care homes, ensuring compliance with standards, and developing effective care practices. With a commitment to inclusion and quality care, you will support the home care team through challenges and ensure optimal care delivery.

Qualifications

• Experience in conducting audits and evaluating outcomes.
• Qualification in teaching, assessing, or Infection Control.

Responsibilities

• Lead a Care Services Support Team promoting quality care.
• Conduct audits of Care Homes, develop action plans for improvement.
• Support operational teams and liaise with regulators.

Skills

Auditing experience

Clinical environment knowledge

Education

Post basic clinical qualification

Job description

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Care and Compliance Manager-National Travel.

Care Homes - North West Region. (West Yorkshire/Cumbria)

£ - £kpa plus £5, Care Allowance and Mileage.

This role is designed to lead a team to support a home in their quest for quality, ensuring that improvements in care are realised and sustainable. The Care and Compliance Manager will lead a Care Services Support Team to work alongside operational teams to support rapid change, identifying issues and implementing solutions to promote the safety of our residents, coach the home care team to enable them to provide a high standard of care and gain the confidence of our regulators and commissioners. This role is responsible for providing support with various operational challenges, this could be interim management of a home, designing staffing models for a home, liaising with regulators, ultimately organising the production and gathering of evidence to demonstrate that a home is modelling best practice care and that the residents have a special experience.

Who are Harbour Healthcare?

We are a Family run business with Care Homes across the UK and are growing year by year.

Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.

Having family traditions at heart we don’t see ourselves as corporate, we believe results come through our nurtured people, and the quality of care we provide.

We are Inclusive!

We are Caring!

We have Integrity!

Job Purpose:

• Delivery of quality performance targets for Harbour care homes.
• Establish and maintain relationship management with key external stakeholders.
• Support Company Directors in the delivery of strategic objectives.
• They will advise new Managers and Managers who are experiencing challenges.

Principal Role & Accountabilities:

• Conduct a detailed suite of quality audits of each Care Home, evaluating outcomes and performance against Key Performance targets and CQC KLOEs.
• Develop action plans set to deliver sustained improvements against identified actions.
• Monitor progress of Service Improvement Plan and report any non-compliance/non-cooperation from Home staff to the Director of Quality and Governance.
• Assist in agreeing on standardisation of documentation and best practice
• Participate in Governance Meetings.
• Attend meetings as required to present audit results and discuss actions to address underperforming homes.
• Assist the Company with the development of care related Policies and Procedures.

Requirements

• Auditing experience in a clinical environment
• Post basic clinical qualification (teaching and assessing/Infection Control etc.)

We care about you sharing and demonstrating our values, which are, -

• Seeing the possibilities to make positive difference.
• Valuing and celebrating individuality and diversity.
• Supporting rights, needs, choices and dreams.
• Being responsible, sustainable, and innovative in our work.

If you do share our values and care, we want you!

Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.