Car Sales Executive

Retail Renault Group UK Ltd.; Watford; On-site; GBP 26,000 - 52,000; Full time

Benefits offered by this job

ECOS/ECOP car scheme

Staff discounts on vehicles, parts, or

Pension with life assurance

33 days leave including Bank Holidays

Cycle to Work scheme

Eye test voucher scheme

Mortgage and pension advice seminars

Job summary

Renault Retail Group UK Ltd. in Watford is seeking an experienced Car Sales Executive to drive both New and Used vehicle sales at Renault Watford. You will guide customers through the full sales process, present vehicles, and arrange test drives, with support for finance, insurance and add-ons.

Join a 5-day week role with a basic salary of £26,000 plus OTE (£52,000) and a company car. The position emphasizes excellent customer experience and repeat business.

Qualifications

• Experience in automotive sales, preferably main dealer.
• Strong customer-service orientation.
• Good communication and listening abilities.

Responsibilities

• Greet customers and understand their needs in a friendly, professional manner.
• Present new and used vehicles, including features and options.
• Arrange and conduct test drives for customers.
• Support customers through the full sales process from enquiry to handover.
• Present finance, insurance and add-on products clearly and compliantly.
• Handle documentation, payments and order processing.
• Maintain accurate records of customer interactions and opportunities.
• Deliver a high-quality vehicle handover experience to customers.
• Build repeat business through follow-up and ongoing contact.

Skills

Automotive sales experience

Customer focus

Communication skills

Job description

New & Used Car Sales Executive – Renault Watford (WD18) – £26,000 pa basic salary + OTE £52,000 pa + Car – 5-day week

Renault Retail Group is looking for an experienced Car Sales Executive to join our team at Renault Watford, based at Watford Business Park (WD18).

This role offers the opportunity to work across both New and Used vehicle sales, providing variety in your day-to-day responsibilities and broader exposure across the full product range.

The position involves working with Renault, Dacia and approved used vehicles, supported by strong enquiry levels, established processes, and a consistent flow of customer opportunities.

What You’ll Do

• Welcoming customers and understanding their needs in a friendly and professional way
• Presenting both new and used vehicles, including features, options and comparisons
• Arranging and conducting test drives
• Supporting customers through the full sales process, from enquiry to handover
• Presenting finance, insurance and add-on products in a clear and compliant way
• Handling documentation, payments and order processing
• Maintaining accurate records of customer interactions and opportunities
• Delivering a high-quality vehicle handover experience
• Building repeat business through follow-up and ongoing customer contact

What We’re Looking For

• Previous experience in automotive sales, ideally within a main dealer
• A professional and customer-focused approach
• Strong communication and listening skills
• A structured and organised way of working
• Confidence managing a varied workload across both new and used vehicle sales
• A consistent approach to delivering a high-quality customer experience

Licence Requirement

A full UK driving licence (manual and automatic vehicles) is essential for this role.

Hours & Pay

This role operates on a 5-day working week, comprising four weekdays plus Saturday.

Working hours are 8:30am-6:00pm Monday to Friday and 8:30am-5:00pm Saturday. A 1-hour lunch break applies on all working days.

The dealership is currently closed on Sundays.

Pay

• £26,000 pa basic salary
• OTE £52,000 pa, achievable, regularly reached and uncapped
• Access to Renault Retail Group’s ECOS/ECOP vehicle scheme

Company Benefits

• Access to a tax-efficient new car scheme (ECOS/ECOP)
  • High-specification vehicles replaced annually
• Family Car Scheme available for close family members
  • Typically from £139 per month
  • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months’ service
  • Vehicles replaced annually
• Car insurance included on both schemes
• 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing and accessories
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e-bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme