Car Sales Executive

Shelbourne Motors; Craigavon; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading automotive group in Northern Ireland is seeking a Car Sales Executive to provide excellent customer service and drive sales targets. The ideal candidate has over 2 years of car sales experience and a strong record in customer service. Responsibilities include maintaining customer relationships, achieving sales targets, and exploring cross-sell opportunities. Competitive salary with uncapped earnings up to £50,000 is offered. Join a progressive and award-winning company committed to sustainability.

Qualifications

• Minimum 2 years of car sales experience and 1 year of customer service/sales experience in retail.
• Strong ability to follow processes accurately.

Responsibilities

• Provide outstanding customer service from enquiry to delivery.
• Achieve sales targets and explore cross-sell opportunities.
• Follow sales processes accurately and uphold company values.

Skills

Customer service

Sales

Process adherence

Job description

Company Overview

Shelbourne Motors is one of Northern Ireland’s most progressive and award‑winning automotive groups. Operating across two state‑of‑the‑art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used‑car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions. We are committed to delivering a customer‑centric, sustainable automotive experience.

Awards

• Dealer Group of the Year 2024 & 2025
• EV Dealer of the Year 2025
• Best Marketing Campaign 2025
• Business Eye Northern Ireland’s Fastest Growing Family Business
• AM Awards Highly Commended: Best Marketing Strategy

Location and Hours

Portadown Premises.

Role Summary

As a Car Sales Executive you will be responsible for delivering excellent customer service consistently and ensuring customer needs are met professionally and enthusiastically. From initial enquiry to delivery, you will be the point of contact, keeping customers informed and following up in line with sales processes. You will also drive sales targets and identify opportunities in used vehicle sales, finance, insurance, paint protection and accessories.

Key Responsibilities

• Provide outstanding customer service from enquiry to delivery.
• Maintain accurate records and use IT systems for administration.
• Achieve sales targets and explore cross‑sell opportunities.
• Follow sales processes accurately and uphold company values.

Qualifications and Experience

• Minimum 2 years of car sales experience and 1 year of customer service/sales experience in retail.
• Strong ability to follow processes accurately.
• Competitive basic salary with uncapped £50,000 earnings.