Car Park Assistant

Diversity Dashboard; Sheffield; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Annual leave purchase

Generous pension scheme

Flexible working opportunities

Discounts and rewards

Staff development and wellbeing

Job summary

The University of Sheffield is hiring a Parking Attendant to patrol campus car parks and pedestrian areas, checking that vehicles display valid permits and comply with site rules. You will use handheld devices to access vehicle databases, issue warnings or PCNs, and collect evidence for appeals when required.

In this role you will assist visitors and staff with parking enquiries, help manage access for deliveries, and support campus safety by reporting hazards and maintaining orderly parking

Job description

Overview

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

Main duties and responsibilities

• Patrol car parks and pedestrianised areas on foot or by vehicle checking that vehicles are parked safely, appropriately and are displaying the valid permit necessary for each identified parking area.




• Understand and apply the parking and traffic management rules, policies, and guidelines in order to proportionately address offending behaviour/action.




• Use a handheld device to access the vehicle database checking the status of vehicles and issuing warnings/PCN's as appropriate, gathering the necessary evidence including photographs to assist with any action and/or future appeal.




• Judge and record when it is appropriate to allow exceptional action in terms of parking to facilitate essential work/access assessing need and requirements, safety and legitimacy.




• Help manage appropriate and safe access to the campus of courier/delivery/contractor vehicles taking into account current policies, procedures and guidelines.




• Reserve parking spaces and/or cordon off parking areas as necessary when instructed to do so by your supervisor/manager.




• Act as an ambassador for the University by helping and advising visitors with parking enquiries and general information, responding to queries, in person or via information technology, in a helpful and professional manner.




• Address customers (including offending drivers) in a calm, firm and positive but professional manner and as directed by operating standards, particularly in difficult situations. For example, where entry is being refused or a PCN applied.




• Help to protect against vehicle crime and other criminality by advising drivers and being alert and observant, identifying and reporting suspicious circumstances and individuals, vulnerable property or locations, including reporting instances of graffiti and other Anti-Social Behaviour.




• Assist in identifying bicycles that have been left in inappropriate locations/abandoned or may be at risk of theft.




• Help to keep parking areas clean by removing litter and rubbish, emptying refuse bins and liaising with other services to manage recycling bins, special waste etc. Assist in clearing ice and snow across campus, using gritting and snow-clearing equipment as necessary.




• Work collaboratively with team members and your manager/supervisor to coordinate daily activities.




• Proactively seek to identify issues and improvements to the role and to parking services directing suggestions to your manager/supervisor.




• Any other duties, commensurate with the grade of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Further Information

• Grade: 3


• Salary: £23,742 - £24,685 pro rata, per annum (with the potential to progress to £25,804 through outstanding contribution).


• Work arrangement: 24 hours per week - Tues, Wed and Thurs 7.00am - 3.00pm (core hours)


• Duration: Permanent


• Line manager: Eric Bohun, Car Park Operations Leader


• Right to work in the UK: This role does not meet the criteria for Skilled Worker sponsorship under the UK Visa & Immigration points-based system. Information on alternative visa options is available on www.gov.uk. If you do not currently hold the right to work in the UK, you can find more information here to help determine your visa eligibility. Additional guidance is also available on the UK Visa & Immigration website.


• Our website: https://www.sheffield.ac.uk/efm


• For informal enquiries about this job contact Eric Bohun on [e-mail] or 0114 2229205.

Next steps in the recruitment process

It is anticipated that the selection process will take place within 2 weeks of the closing date. This will consist of an interview and task. We plan to let candidates know if they have progressed to the selection stage within 1 week of the closing date. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact [e-mail].

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

What we offer

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.


• Flexible working opportunities, including hybrid working for some roles.


• Generous pension scheme.


• A wide range of discounts and rewards on shopping, eating out and travel.


• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women's and Parent's networks).


• Recognition Awards to reward staff who go above and beyond in their role.


• A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework


• A range of generous family-friendly policies
  
  
  
  • paid time off for parenting and caring emergencies
  
  
  • support for those going through the menopause
  
  
  • paid time off and support for fertility treatment
  
  
  • and more
  
  
  
  

More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision ( www.sheffield.ac.uk/vision ) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.