Car Park Assistant

TN United Kingdom; Petworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team as a Car Park Assistant at a renowned heritage site, where your role is vital in delivering exceptional customer service. You'll engage with visitors, ensuring they have a pleasant experience while exploring the beautiful grounds. This position offers a unique opportunity to contribute to the ongoing transformation of a historic property, all while working outdoors. If you are enthusiastic, customer-focused, and enjoy working in a dynamic environment, this role is perfect for you. Embrace the chance to be part of a passionate team dedicated to creating memorable experiences for all visitors.

Benefits

Substantial pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Qualifications

• Friendly and helpful attitude towards visitors.
• Ability to work outdoors in all weather conditions.

Responsibilities

• Meet and greet visitors, providing guidance on parking.
• Maintain the car park and surrounding area in good order.

Skills

Customer Service

Teamwork

Communication

Flexibility

Job description

Social network you want to login/join with:

Working within a bustling atmosphere as part of a passionate team, this role as a Car Park Assistant plays a core part in providing fantastic customer service.

Hours: This role is an hourly paid, fixed-term role. Wherever possible, we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice as possible. Weekend and bank holiday working will be required.

Salary: £11.50 per hour

Duration: Fixed-term until 28 February 2025

Interviews: 19 November 2024

For this role, you’ll need to complete our online assessment instead of using a CV or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Change is taking place at Petworth House and Park, and the team is looking for innovative people to join them. The team is currently working to update the property’s visitor offering and highlight its internationally renowned collection of pictures and sculpture, as well as its Capability Brown-designed historic park and pleasure grounds. If you have lots of ideas, energy, and ambition, then Petworth House could be the place for you. You'll be reporting to the Welcome Manager and be part of a team of 16 staff members and 60 volunteers.

What you'll be doing

You’ll be working outdoors, meeting and greeting visitors, providing help and guidance on parking, and may be required to sell parking tickets. You'll help to keep the car park and surrounding area in good order and provide a courteous and informative service to visitors.

You'll also be responsible for answering queries and ensuring visitors can find everything they need for their visit. When interacting with customers, you’ll inform them of the work being done and what their contributions are funding, promoting local projects or our cause.

As this is an outdoor role, you'll need to be comfortable working in all weather conditions.

You can view the full role profile in the attached document. You don't need to have all the knowledge, skills, and experience listed; it's meant to provide a full picture of what’s possible in this role.

Who we're looking for

You’ll be:

• Helpful & Friendly
• Customer-focused with a positive attitude
• Enthusiastic with a willingness to learn
• A team player, but also able to work on your own initiative

The package

The National Trust’s motto is ‘For everyone, forever’. We’re working to create an inclusive culture where everyone feels they belong. We value diversity and aim to reflect the communities we serve. We welcome and celebrate differences, ensuring everyone feels welcome in our teams.

• Substantial pension scheme of up to 10% of basic salary

• Free entry to National Trust places for you, a guest, and your children (under 18)

• Season ticket loan

• EV car lease scheme

• Perks at work discounts, including gym memberships, shopping discounts, cinema discounts

• Holiday allowance up to 32 days, based on length of service, plus holiday purchase scheme, subject to meeting minimum criteria.